Adobe Photoshop CS2 has encountered a problem and needs to close.

NM
Posted By
Nick_Mirro
Aug 10, 2008
Views
465
Replies
1
Status
Closed
Just starting to get this error on open in CS2 after a few months of smooth sailing on a new system (below). CS2 now cannot launch. It started intermittently and increased. Tried reinstalling without success. Tried deleting the PS config files and same error. Any suggestions?

Here’s a sysinfo paste of my system.

Nick

—–

Property Value

Name Windows XP (Professional) Service Pack 2
MS Small Bus. Server network node
User profile Username.DOMAIN

PHOTOSHOP

DisplayName Adobe Photoshop CS2 (upgrade from ver. 6)
InstallLocation C:\Program Files\Adobe\Adobe Photoshop CS2\ DisplayVersion 9.0
Version 9
VersionMajor 9
VersionMinor 0

SYSTEM

MB Name ASUS P5K-E

Disk Space Disk C: 819 GB Available, 931 GB Total, 819 GB Free Disk D: 96 GB Available, 232 GB Total, 96 GB Free

Description Intel(R) ICH8R/ICH9R SATA RAID Controller

Physical Memory 2048 MB Total, 1149 MB Free
Virtual Memory 4740 MB Total, 3900 MB Free

PageFile Name \??\C:\pagefile.sys
PageFile Size 800 MB
In use 39 MB
Max used 39 MB

PageFile Name \??\D:\pagefile.sys
PageFile Size 2047 MB
In use 40 MB
Max used 41 MB

Number of CPU(s) One Physical Processor / 2 Cores / 2 Logical Processors / 64 bits CPU Full Name Intel Pentium III
CPU Name Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz

Description Video1: ATI Radeon HD 3800 Series
Description Video2: ATI Radeon HD 2400 PRO

MEMORY

Maximum Capacity 2048 MBytes
Memory Slots 4
Max Memory Module Size 2048 MBytes

Device Locator Slot 1
Manufacturer Corsair
Part Number CM2X1024-8500C5D
Capacity 1024 MBytes
Memory Type DDR2 SDRAM
Speed DDR2-800 (400 MHz) running 1066
Data Width 64 bits
Voltage SSTL 1.8V
Error Correction None
Refresh Reduced (.5x)…7.8 µs
Manufacturing Date N/A
EPP SPD Support Yes

Device Locator Slot 3
Manufacturer Corsair
Part Number CM2X1024-8500C5D
Serial Number 00000000
Capacity 1024 MBytes
Memory Type DDR2 SDRAM
Speed DDR2-800 (400 MHz) running 1066
Data Width 64 bits
Voltage SSTL 1.8V
Error Correction None
Refresh Reduced (.5x)…7.8 µs
Manufacturing Date N/A
EPP SPD Support Yes

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NM
Nick_Mirro
Aug 12, 2008
Just ran memtest and received no errors. This more or less clears the hardware. I have no idea how to proceed. Does adobe offer any direct support for this sort of problem?

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