Could not initialize Photoshop…

GT
Posted By
Gary_Trabant
Aug 22, 2008
Views
289
Replies
4
Status
Closed
Upon starting Photo shop CS, I get the message "Could not initialize Photo shop because the file is locked. Use the ‘Properties command in Windows Explorer to unlock the file."

Which file are they referring to "unlock"? And I don’t see an option in Windows Explorer that allows you to "unlock" a file.

This problem started after I improperly tried to create a new scratch disk. I can’t get back into Photo shop to recreate a proper scratch disk.

I’d really appreciate some help with this problem.
Related Tags
initialization

Must-have mockup pack for every graphic designer 🔥🔥🔥

Easy-to-use drag-n-drop Photoshop scene creator with more than 2800 items.

M
Mylenium
Aug 22, 2008
User permissions. You possibly attempted to create the scratch disk/ directory without administrative priviliges and your permissions are not inherited correctly. You need to log on as administrator, check the directory permissions and if they are hosed up, set them new from scratch by taking ownership of all the files.

Mylenium
GT
Gary_Trabant
Aug 22, 2008
That worked. I’m back in and it’s working again.

Thank you very much.

Gary
C
clearsolutions
Aug 23, 2008
Yeah, you have to set the permissions first. I ran into that problem a few months ago and took a whole to figure it out too.
A
andyforrester
Aug 23, 2008
I have a similar problem i dont know what has happened but i had to re-instate windows xp plus all my software and since doing this some of my files will not open i try and i get the error message "could not complete the request because the file is locked. use the properties command in windows explorer to unlock the file" i dont know how to get the files viewable again photoshop opens ok it just doesnt open the pictures
any help please would be great
reno

Master Retouching Hair

Learn how to rescue details, remove flyaways, add volume, and enhance the definition of hair in any photo. We break down every tool and technique in Photoshop to get picture-perfect hair, every time.

Related Discussion Topics

Nice and short text about related topics in discussion sections