Cannot open image

RA
Posted By
Roger_A_Hall
Sep 2, 2008
Views
290
Replies
6
Status
Closed
After a virus I reinstalled photoshop CS3 and OS(XP). Since then I cannot open any image. Raw opens ok but no subsequent image.

On a comment elsewhere in this forum I created a second user with admin priviliges(also as first user) and using this user, photoshop operates ok.

Can anyone help with this problem, I don’t wish to switch users just to utilise photoshop!

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Give your photos a professional finish with sharpening in Photoshop. Learn to enhance details, create contrast, and prepare your images for print, web, and social media.

JJ
John Joslin
Sep 2, 2008
In the user where the fault is reset PS, Bridge, and Camera Raw preferences.
RA
Roger_A_Hall
Sep 3, 2008
I reset PS preferences which did not help but corrected another glitch I had!! Where are the bridge/ camera raw preferences anybody? I looked in all usual places.

Thanks in advance
JJ
John Joslin
Sep 3, 2008
To reset Bridge Preferences; hold down Ctrl as it starts. You should get a dialog (if you don’t try again!) – say yes to all three choices.

To reset ACR Preferences; hold Ctrl while you click on Edit > Camera Raw Preferences… in Bridge – say yes.
RA
Roger_A_Hall
Sep 4, 2008
Everything now works as it should. Thanks John.
JJ
John Joslin
Sep 4, 2008
🙂
JJ
John Joslin
Sep 4, 2008
Considering the frequency with which these actions are required, you would think they would be better documented!

And the FAQs are incomplete and out of date. Hey mods, Vista is here; CS4 is announced this month and the FAQs don’t fully cover CS3!

How to Master Sharpening in Photoshop

Give your photos a professional finish with sharpening in Photoshop. Learn to enhance details, create contrast, and prepare your images for print, web, and social media.

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