There was an error initializing the adobe help application.

CC
Posted By
Captain_Cook
Sep 3, 2008
Views
766
Replies
3
Status
Closed
So, I just installed CS3 and I went to the photoshop help (F1) and an error pops up that says "There was an error initializing the adobe help application. You may need to reinstall the application and the help component.". I have uninstalled and reinstalled photoshop multiple times, I have also used "WinCS3Clean" to clean it out and the same thing happens. Would anyone have an idea how to fix this?
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M
Mylenium
Sep 3, 2008
What are your system language settings, in which language do you install and in which language do you run Photoshop? If there’s a mismatch, Help will not launch even if it sits somewhere on the disc. In any case, you can find all help files online at <http://livedocs.adobe.com>, often with updated info and user comments.

Mylenium
CC
Captain_Cook
Sep 3, 2008
When I installed it, I used english, and I run Photoshop in english too.
MW
Mark_W._Adams
Jan 12, 2009
Hi there. Came across your post; am having the same problem (but with Photoshop CS4) and receiving the same message. Did you ever manage to get your help files opening? If so, could you share with me the solution?
Many thanks indeed.
Mark

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