CS3 freezes

DJ
Posted By
Diana_J_Hunter
Sep 30, 2008
Views
162
Replies
3
Status
Closed
Photoshop CS3 freezes after making an adjustment layer using levels. A description of where the picture is located on the computer (usually only seen as a mouse over) appears and is also frozen. I am unable to save the file and have to end the program and lose everything if it is not already saved. I have Windows XP with service Pack III. I do not have this problem with CS2. I would appreciate any ideas. Thanks so much.
Diana J. Hunter
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JJ
John Joslin
Sep 30, 2008
Try resetting your preferences as described in the FAQ.

<http://www.adobeforums.com/webx/.ef4a07f/1>

You either have to physically delete (or rename) the preference files or, if using the Alt, Ctrl, and Shift method, be sure that you get a confirmation dialog.

This resets all settings in Photoshop to factory defaults.

A complete uninstall/re-install will not affect the preferences and a corrupt file there may be causing the problem.
DJ
Diana_J_Hunter
Oct 1, 2008
Dear John,
Thanks. I appreciate this. Hopefully this works.
Diana Hunter
JJ
John Joslin
Oct 1, 2008
Let us know! 🙂

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