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I get this message, which goes on… Read the composite data instead. I click yes and then get a message saying that the file is not compatible with my version of photoshop.
I’m running XP SP2 and Photoshop CS3.
The file is made on a pc running XP SP2, with CS3 and then sent to me via yousendit.
This customer has been sending me files like this for printing for the 12 months or more, without a problem.
This file is just a slightly changed earlier one which worked.
Googling gave me error with fonts, so I checked the fonts used and I have all of them installed on my machine.
I also found a bit about compatibility,
If you are saving files in Photoshop CS3 for use in earlier versions, then save them with this option on (that is, set to Ask or Always).
To change the Maximize File Compatibility option:
Choose Photoshop > Preferences > File Handling.
Change Maximize PSD And PSB File Compatibility to one of the following: — Ask: Prompts you to maximize file compatibility when you save. — Always: Saves with maximized file compatibility without asking. — Never: Does not save or prompt you to save with maximized file compatibility.
Although we are both using CS3, and it didn’t help anyway.
A flattened tiff file worked a treat, but this is a pain as any little tweeks needed before printing I could do here, whereas it takes longer to describe what needs doing and how to do it than me actually doing it, which I can’t with a flattened image 🙂
He’s sending me a copy on a cd to see if anything has changed by sending via yousendit.
Anyone any clues?
I’m running XP SP2 and Photoshop CS3.
The file is made on a pc running XP SP2, with CS3 and then sent to me via yousendit.
This customer has been sending me files like this for printing for the 12 months or more, without a problem.
This file is just a slightly changed earlier one which worked.
Googling gave me error with fonts, so I checked the fonts used and I have all of them installed on my machine.
I also found a bit about compatibility,
If you are saving files in Photoshop CS3 for use in earlier versions, then save them with this option on (that is, set to Ask or Always).
To change the Maximize File Compatibility option:
Choose Photoshop > Preferences > File Handling.
Change Maximize PSD And PSB File Compatibility to one of the following: — Ask: Prompts you to maximize file compatibility when you save. — Always: Saves with maximized file compatibility without asking. — Never: Does not save or prompt you to save with maximized file compatibility.
Although we are both using CS3, and it didn’t help anyway.
A flattened tiff file worked a treat, but this is a pain as any little tweeks needed before printing I could do here, whereas it takes longer to describe what needs doing and how to do it than me actually doing it, which I can’t with a flattened image 🙂
He’s sending me a copy on a cd to see if anything has changed by sending via yousendit.
Anyone any clues?
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