Photoshop.exe APPCRASH

try resetting hte preferences (instructions in the forum FAQ). failing that, roll back the driver you installed.

Hello everyone. About several days ago i downloaded a trial version of Adobe for windows vista home premium. Oddly enough most if not all excluding adobe photoshop seemed to work fine, I noticed people having APPCRASH problems similar to mine as well:

Problem Event Name:APPCRASH
Application Name:Photoshop.exe
Application Version:10.0.0.0
Application Timestamp:4601eae8
Fault Module Name:dlbttwds.ds
Fault Module Version:3.107.0.0
Fault Module Timestamp: 45df4cc4
Exception Code: c0000005
Exception Offset:00004da2
OS Version:6.0.6001.2.1.0.768.3
Locale ID:1033
Additional Information 1:d3b8
Additional Information 2:99516b7025943bfa28f686606e3cff5d Additional Information 3:c64f
Additional Information 4:56ca544746b45cfa23590ce2024df37a

Extra information about the problem
Bucket ID:419216298

I just want to know if there is a sure fire solution i can follow to fix this problem. Thank you

so far i’ve tried deleting photoshop’s preferences. Still the same problem. Someone told me that it could be related to my printer driver i think the file associated with it is

Fault Module Name:dlbttwds.ds

if anyone knows how to uninstall a printer driver for a dell printer. Please notify me before i try to do so myself

hi xavier, start> settings> control panel> printers. delete the dell printer. (dell right?) get the latest printer driver for the specific model printer from dell’s website and run the installation, following dell’s instructions.

For anyone having problems with photoshop which is associated with a a dell printer, what you have to do is find the folder or life twain32 and add a ~ front of it like SO : ~TWAIN32. if you want more information on it, i noticed someone had a similar problem some time ago and did the exact same thing

<http://www.adobeforums.com/webx/.59b66954/12>

that will disable the plugin, but then you won’t be able to use it in photoshop. i’m guessing since it’s associated with twain that you have one of those "all in one" kind of printers that does printing and scanning (and maybe copying)?

yeah it is an all in one printer( to be exact an AIO 922 printer from dell) for now photoshop is working at least, as for the printer, considering it is an old one, say 6 years already, an aquaintance of a family member said that the appcrash could have been due to the fact that its rather old and oudated. However for now i really only need a printer for college term papers, still it is useful to know what exactly adding a ~ to the twain file actually did so i’ll keep it in mind since most likely i should consider a new printer.

On Oct 30, 9:02 pm, wrote:

yeah it is an all in one printer( to be exact an AIO 922 printer from dell) for now photoshop is working at least, as for the printer, considering it is an old one, say 6 years already, an aquaintance of a family member said that the appcrash could have been due to the fact that its rather old and oudated. However for now i really only need a printer for college term papers, still it is useful to know what exactly adding a ~ to the twain file actually did so i’ll keep it in mind since most likely i should consider a new printer.

This fix worked perfect. Thank you.

Where is the file located. I have the exact problem.

PSE 7.0 running on Vista Premium 64 bit.

I solved the Issue. Renamed the Folder c:\windows\TWAIN_32 to c:\windows\~twain_32.

The problem occurred with Dell AIO 922 printer.

Sridhar

I am having a similar problem. However, I have a brother all in one printer. I tried reinstalling the driver but it didn’t do anything. I am running Vista 64bit.

Problem signature:
Problem Event Name: APPCRASH
Application Name: PhotoshopElementsOrganizer.exe
Application Version: 6.0.0.0
Application Timestamp: 46e63cf3
Fault Module Name: PhotoshopElementsOrganizer.exe
Fault Module Version: 6.0.0.0
Fault Module Timestamp: 46e63cf3
Exception Code: c0000005
Exception Offset: 000b25c3
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: b922
Additional Information 2: 4ed778cd0ac1d6fbb09cbe9c5e760374 Additional Information 3: c1ce
Additional Information 4: 16c25db44abd5072409828eac70d3f08

Please help!

Rachel – no, you do not have a similar problem. You are dealing with a completely different application "PhotoshopElementsOrganizer" which is not related to Photoshop except in the name. Try posting in the Elements forum.

which is not related to Photoshop except in the name.

that in itself is kind of a problem…

Tell me about it.

lol! 🙂