Upgrade to CS4 fails – how to contact support

R
Posted By
rmlewis
Oct 15, 2008
Views
172
Replies
3
Status
Closed
Hi

I am trying to upgrade from CS3 to CS4 in a Windows VISTA environment and the installation of Bridge and CS4 fails. The message is:

Adobe CMaps CS4
Error:
Error 1603. Error 1714.The older version of Adobe CMaps CS4 cannot be removed. Contact your technical support group.

It’s probably really simple but I can’t find how to email Customer Support.

Can anyone point me there?

Thanks
Rob
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DM
dave_milbut
Oct 15, 2008
at the bottom of every page here is a "contact us" link:

<http://www.adobe.com/aboutadobe/contact.html>

🙂
R
rmlewis
Oct 16, 2008
Hi Dave

Thanks

I knew it was going to be obvious but not that obvious!!
DM
dave_milbut
Oct 16, 2008
it was so obvious it was totally un-obvious! 🙂

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