PS CS4 Slow to open

DC
Posted By
David_C_Parsons
Oct 16, 2008
Views
501
Replies
16
Status
Closed
I downloaded successfully, installed CS4, registered and it is activated. My only problem is it takes a LONG time for CS4 to open. From the time you double click the icon, it seems like it takes forever before the blue box pops up, then it takes longer than CS3 to get to the open program. As far as I can tell, I have the same settings for both programs but CS3 beats it hands down for speed to open. I am running 3 gb of memory, an Intel Quad 4 processor, and lots of disk space. I just can’t figure our why it takes forever to open.

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CH
CR_Henderson
Oct 16, 2008
I’m running Vista Ultimate 64 on system with a CPU, 8GB RAM, Barracuda 500GB 7200RPM drive, nVidia 9800GTX+ display card. Takes PS CS4 about 4 seconds from double click to ready to go.

Same system, PS CS3 takes about 3.5 seconds, so it is a bit faster.
JJ
John Joslin
Oct 16, 2008
2 seconds to "up and running" here!
CH
CR_Henderson
Oct 16, 2008
John Joslin:2 seconds to "up and running" here!

Is that the first time each boot? I ask because on subsequent executions it is faster–just over 2 seconds. It is only the first execution each boot that takes 4 seconds.
JJ
John Joslin
Oct 16, 2008
It might be 3 on a newly started computer.
CH
CR_Henderson
Oct 16, 2008
And at one time I thought my Apple ][ was fast 🙂
M
Mylenium
Oct 16, 2008
David, what graphics card do you have? Sounds like PS is in fact enabling hardware acceleration when it shouldn’t and your graphics card is slow as hog. The probing for the abilities this could take forever. Once PS is started, please check the prefs and disable hardware acceleration if it is indeed active.

Mylenium
AJ
Adam_Jerugim
Oct 16, 2008
David,

Can you let us know what OS you’re using? If you’ve got Vista 64-bit Edition, be sure you’re using Service Pack 1.

-Adam
DC
David_C_Parsons
Oct 16, 2008
I’m using XP Pro with SP3, Q9300 2.5 GHz processor, 3 Gb memory, 2 300 GB hard drives. This thing runs CS3 great but it takes between 45 seconds and a minute for CS4 to start up. Oh, and I have a Nvidia 8500 GT graphics card with 256 memory. I have the redraw thing turned off. After I am running, it moves along just fine. Even Bridge starts fast.
B
Bobbylest
Oct 16, 2008
that’s photoshop for yah
CC
Chris_Cox
Oct 17, 2008
Photoshop should launch in under 20 seconds on a normal system (and 20 seconds was the slowest laptop we could find). We currently do not know of anything specific that would cause the launch of CS4 to be slower than CS3 – they should be about the same.

This could be due to several system factors: over aggressive anti-virus software, disk fragmentation, problematic drivers (CS4 initializes the GPU and CS3 didn’t), or something we just don’t know about yet (there’s always some oddball driver or utility out there).
DC
David_C_Parsons
Oct 17, 2008
I am running Vipre and don’t seem to have any problems after it finally starts up. CS3 starts within seconds but I can go for coffee waiting for CS4. The statement that "there’s always some oddball driver or utiltiy out there" seems to be a copout. Is there some kind of problem with Nvidia drivers? I have downloaded and installed the latest one for my 8500 GT.
DC
David_C_Parsons
Oct 17, 2008
I went into Vipre and added Photoshop CS4.exe to "always allowed" and BINGO, PS CS4 opens almost instantly!! There must be something in there that Vipre doesn’t like. Adobe, please spread the word. I can;t be the only user with Vipre installed.
M
Mylenium
Oct 17, 2008
I guess the signature is not known to the virus scanner and it thus scans every byte as it loads if the user doesn’t intervene. Sunbelt’s tools all operate very low-level, so it quite well could explain the situation. Thanks for letting us know.

Mylenium
CC
Chris_Cox
Oct 17, 2008
David – I’m glad to hear that you identified which utility was slowing things down.

Please contact the maker of your Vipre software and inform them of the problem so they can start working on a patch (they’ll probably need information about your version, system, etc.).
W
wings
Oct 18, 2008
A little more than a sec to open on first try, nothing cached, but then again I have probably do have the fastest hard drives of anyone on this forum hehe
SC
Sheila_Caim
Oct 20, 2008
David,

I had exactly the same problem as you and after reading your post, I told Vipre to allow the Photoshop CS4 folder, and as you experienced, Photoshop opens beautifully now.

Thanks for posting your fix!!!!

Sheila

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