UPDATE:
I think the problem was with my existing CS3 install. I tried uninstalling it (via Add/Remove Programs) and nothing would happen. I’d check the Task Manager and sure enough, there’s a setup.exe in there, doing nothing.
Faced with no real alternative, I deleted my install directory and ran the CS3 Cleanup Script, but no go. CS4 still won’t install.
And now neither will CS3. I am now sans Photoshop.
How can I clean up my apparenty-faulty CS3 install so that I can get CS4 on here (without having to reformat and reinstall Windows)?
Try the MS Windows Installer clean-up utility.
I had issues trying to reinstall PS4 after a system restore as some drivers messed up my tablet. The only way around it for me was to reformat – reinstall vistax64 – install chipset drivers – SP1 – other drivers – then Photoshop. All works fine now.
Check any security tools you may have running and disable them. Also make sure to run a Windows Update to bring the Windows Installer up to the latest. Specific to your case: Get rid of _anything_Adobe on your system, including Flash, Adobe Media Player/ AIR, Acrobat Reader etc. You may need to manually clean out data found in Program Files\Common Files\Adobe, in particular TypeSpt, Updater 5/6, PDFL.
Mylenium
Sadly, nothing worked. I attempted to uninstall the other few Adobe apps I had (Lightroom and Flash Player) and those wouldn’t uninstall either. I must’ve corrupted some key install/uninstall Common File or something.
I decided to just go with the fresh nuke. It’s been a year and a half since my last fresh install, so I guess I was due.
Why don’t you contact Adobe instead of this newsgroup?
While not always helpful once in a while they have an actual useful answer. Well, not very often, but its worth a shot.
Actually, you probably get better answers from a newsgroup devoted to porn than Adobe Technical non-support (my version of CS3 Bridge still refuses to automatically open jpegs and tiffs in the ACR and Adobe tells me that is impossible).
I have Vista on my laptop & desktop, CS4 installed fine on desktop but not on laptop. Laptop: gets to 90% initializing then just stops and goes no further. How can I install this on my laptop???
stops and goes no further
How long did you wait?
I have windows Vista with latest service patch, I am trying to install trial version of PhotoShop CS4 Extended, but I am having very hard time. I click on setup, it starts extracting the files, it goes to 100% and then it disappears and nothing happens. I get the no errors. When I check the event log I see the error message as below
Fault bucket 357458363, type 5
Event Name: PCA2
Response: None
Cab Id: 0
Problem signature:
P1: ADBEPHSPCS4_LS1.exe
P2: 1.0.1.2
P3: Adobe Extractor
P4: Adobe Extractor
P5: Adobe Systems Incorporated
P6: 200
P7: -1
P8:
P9:
P10:
Attached files:
C:\Users\ABC\AppData\Local\Microsoft\Windows\WER\ReportQueue \Report0ee72c4f\appcompat.txt C:\Users\ABC\AppData\Local\Microsoft\Windows\WER\ReportQueue \Report0ee72c4f\Tab257C.tmp
These files may be available here:
C:\Users\\ABC\AppData\Local\Microsoft\Windows\WER\ReportQueu e\Report0ee72c4f
Can some one help me?
The same thing is happening to me … I have CS2 and am trying to upgrade to CS4 but no matter what I or Adobe Tech Support (2 1/2 hours on the phone) nothing works! It stills does nothing on the install.
It worked for me after wasting a whole day. The problem with me was,
I downloaded an EXE file from Adobe web site. I clicked on it, it asked me to extract it in my document folders and I let it. Now what? I sat and waited, nothing happened. After extraction I was expecting it to run the setup by it self.
So finally I located the directory where It extracted the files, I found the setup.exe and thats how I ran the setup.
Where i can find setup on my documents plz