CS4 stalls out when installing

MM
Posted By
Mike_McElhatton
Oct 21, 2008
Views
290
Replies
4
Status
Closed
I downloaded CS4, extracted the files. WHen I go to the desktop icon I click open the folder and double click on setup. Nothing at all happens for many minutes. Then I get the Checking System Profile dialogue and it progresses along until about 90% finished and then just sits there and goes no further. No error message – it just sits there forever.

Any Ideas?

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S
Sunflower
Oct 21, 2008
Hi Mike,
The problem occurs if the files have not been extracted correctly. You may download and extract CS4 again and then try running the Setup.
M
Mylenium
Oct 21, 2008
Also make sure to have sufficient space in your Documents and Settings/Mike/Local Settings/Temp directory. If the installer cannot unpack all files, it will halt as well.

Mylenium
DM
dave_milbut
Oct 21, 2008
might be worth running disk cleanup (or just emptying temp folders) before setup to clear out those temp folders to make sure there’s no setup data from other apps getting pulled in by mistake.
M
mike
Oct 21, 2008
On Oct 20, 10:57 pm, wrote:
I downloaded CS4, extracted the files. WHen I go to the desktop icon I click open the folder and double click on setup. Nothing at all happens for many minutes. Then I get the Checking System Profile dialogue and it progresses along until about 90% finished and then just sits there and goes no further. No error message – it just sits there forever.

Any Ideas?

Just to let you know you are not alone, I encounter the same problem trying to install from the DVD recieved from Adobe. The install come to a stop about 90% through the "Checking System Profile" screen. I did successfully install PS CS4 on my laptop. FYI-this is an upgrade from CS3. So far Adobe tech support has not been helpful.

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