Multiple problems with PS CS4

KP
Posted By
Kathy_Piper
Oct 27, 2008
Views
417
Replies
5
Status
Closed
I have been using PS CS4 for about a week and am in need of help! I upgraded from CS2 and am running XP with SP3. I have the "plain vanilla" CS4 (not extended). I think my problems may stem from my video driver, but even when I installed an upgraded driver (dated 10/7/2008), I still have same problems. Video card is Nvidia GeForce 7300 LE.

Problem list (so far):

1. When I use "Window–Arrange–Float all in windows", I cannot drag a document to any specific place on the screen, so I cannot see more than 1 document at a time. The dragged doc keeps snapping back to it’s original location. Also cannot drag document tab to change the order of documents.

2. Some Drop-down lists keep closing before I can make a choice of options; ex: brushes panel, blend modes, etc.

3. CS4 crashes — when? Seems random.

4. Am having occasional cursor problems — cursor shape keeps changing or disappears althogether.

5. Adjustment panel – sometimes I cannot get back to the menu of adjustment layers; when I click on the “return to adjustments list” arrow, the list shows very briefly, and then returns to whatever adjustment I was on.

Please help!

Thanks!

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M
Mylenium
Oct 27, 2008
Mmh, yeah, surely something to do with your graphics card. What is your screen resolution? Do accelerated functions like rotate canvas work? If, by any chance, you also use Illustrator, InDesign or Dreamweaver, do the issues occur there es well?

Mylenium
KP
Kathy_Piper
Oct 29, 2008
Screen resolution is 1280×1024. Rotate canvas does not work. Am not using Illustrator or InDesign; am using an older version of Dreamweaver (ver. 8)

I also have a rather long thread in the NAPP members forum about this problem. Lots of folks have offered lots of good advice, but so far, nothing works. I am currently installing CS4 on my laptop to see if I get the same problems (doubt it, as it’s a completely different system). I also submitted this problem to Adobe support; waiting to hear from them.

If I have to buy a new graphics card, I will; if I have to buy a whole new PC, I won’t. I’ll just go back to using CS2. Or trade in my CS4 CD for a CS3 upgrade. But I’m hoping I don’t have to do that.
KP
Kathy_Piper
Oct 29, 2008
oops — that was Dreamweaver version 8.
B
Buko
Oct 29, 2008
Rotate canvas does not work.

you need a card that supports OpenGL 2.0 and Smartshader 3.0
BC
Bart_Cross
Oct 29, 2008
Kathy: Dreamweaver 8 is solid! Been using it up to last week when I got the CS4 Master Collection.

That card has OpenGl 2 & ShaderModel 3, so it is minimum for PSCS4. What is the brand name.

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