PS CS4 problems with OpenGL drawing enabled

JH
Posted By
John_Harvey63
Oct 29, 2008
Views
445
Replies
1
Status
Closed
I’ve just upgraded from PS CS3 to PS CS4 (default 32 and 64 versions) and I’m having problems with seeing image files above a certain size (even moderate size) with OpenGL Drawing enabled. Disabling OpenGL Drawing results in very slow image display (very easy to see the blocks being drawn one at a time), much slower than with PS CS3.

I’m running Vista 64 with latest updates. I’m trying to get PS CS4 32 running properly first, but PS CS4 64 seems to be having similar problems.

GeForce 9600 GT video card with latest driver 178.24 (updated yesterday and rebooted many times since then). That card is in Adobe’s list of tested cards.

Main monitor (where I display Photoshop images) selected as primary in the driver dialog. I put palettes/panes on my 2nd monitor.

I use Ultramon for 2nd monitor taskbar functionality. Turning Ultramon off doesn’t seem to help, although I may need to disable Ultramon from launching on reboot.

No plugins installed yet in PS CS4 (32), as per Adobe kb advice.

4GB of RAM with Memory Usage set within Photoshop’s Ideal Range.

For testing, I’ve been opening a few different size (px and bytes) RGB image files in Photoshop by dragging them from an Explorer window into the Photoshop window, then clickin in the Photoshop window to make Photoshop active and show its palettes.

First with OpenGL Drawing enabled in Performance, default Advanced Settings.

JPEG, 3600 x 2600 px, 4.5MB
– opens and displays ok (short delay before palettes appear) – zooms and rotates smoothly

TIFF, 2 layers, 800 x 600 px, 16 bits, 2.5MB
– opens and displays ok (short delay before palettes appear) – zooms and rotates smoothly

TIFF, 1 layer, 3600 x 2600 px, 16 bits, 54MB
– doesn’t open properly, shows checkerboard instead of image, with checkerboard in navigator and layer icon in layers pane
– histogram is fine
– zooming and rotation are not smooth (jumps to new position/size) – duplicate layer caused PS CS4 to stop working, with a close program dialog – open PS CS4 32 again, no OpenGL message today, and OpenGL Drawing is still enabled (although I got the OpenGL Drawing message more than once yesterday)

TIFF, several layers, 3600 x 2600 px, 16 bits, 306 MB
– doesn’t open properly, shows checkerboard instead of main image – icons in layers pane look fine, same as navigator image – checkerboard zooms and rotates smoothly
– duplicate layer is still checkerboard, back one history state stopped working / close program dialog
– started PS again, opened 1 layer TIFF, closed and tried to open multi layer TIFF again, but stopped working / close program dialog again

I then tried the same images with OpenGL Drawing disabled in Performance.

3600 x 2600 px JPEG
– ok, but slow, blocky redraw

2 layer 800 x 600 px TIFF
– ok, but slight delay in redraw (smallest of all the files, both in px and bytes)

1 layer 3600 x 2600 px TIFF
– opened ok, but slow, blocky redraw

multi layer 3600 x 2600 px TIFF
– opened ok, but slow, blocky redraw

From what I’ve read in various Adobe kb notes, it sounds like there’s some kind of conflict with my video driver, but I haven’t been able to figure it out. I even tried the registry plugin from the Adobe kb to disallow OpenGL Windows, but that didn’t seem to make any difference. It didn’t even stop me being able to select and use OpenGL Drawing in PS CS4.

Any help would be much appreciated. I’m tearing my hair out here and I’m feeling a bit like I’ve blown my money on the upgrade so far.

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JH
John_Harvey63
Oct 29, 2008
I had another look at PS CS4 64 and those smaller (by file size) images that I can see OpenGL Drawing on rotate and resize in a jittery way, not smoothly like in PS CS4 32.

The multi layer TIFF that showed the images in at least the layers pane and navigator when using PS CS4 32 only shows the checkerboard in the layers pane and navigator in PS CS4 64.

Either way, neither version is anywhere near working properly.

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