PS won’t open files

V
Posted By
VASnider
Oct 30, 2008
Views
218
Replies
3
Status
Closed
PS CS3, Windows XP Pro, on a new Dell XPS

I’ve been running PS for months with no problems. Suddenly, and apparently for no reason, it’s refusing to open files. Here are the things I’ve tried: I restored the OS back to a point that I know it was working, completely uninstalled PS, then CS3, and reinstalled the whole suite (after a huge hassle and many hours).

If anyone has any ideas I’d really appreciate the help.

Thanks,
Vikki
Related Tags
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JJ
John Joslin
Oct 30, 2008
Are you using a network printer?

This is a known bug and has been reported many times in the forum.

The solution, weird as it sounds, is to make a generic printer driver your default printer. If you don’t have one, download it here:

< http://www.adobe.com/support/downloads/product.jsp?product=p drv&platform=win>

All part of the fascinating world of Photoshop CS3.
V
VASnider
Oct 31, 2008
No, my printer is specific to my PC. I had also seen that post before. I wish it had been that simple.

This only seems to be a problem if I try to open a file with the "Open" command. If I click on a file and say open with PS, it will open in PS. So far the program seems to be operating ok for everything else.
GD
george_dingwall
Oct 31, 2008
When you did your re-install of CS3 did you delete your preferences files first? If not then the re-install would not have done it for you. Try resetting your preferences files. That often rectifies these weird events with Photoshop. See this topic.

<http://www.adobeforums.com/webx/.ef4a07f/1>

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