Photoshop CS deactivation problem

MS
Posted By
Matt_Strieby
Nov 7, 2008
Views
406
Replies
7
Status
Closed
I am installing Photoshop CS (just plain ol’ CS, not 1 or 2) on a new machine and I need to remove it on my old machine since I already have it activated on my lap top. I encountered a bit of a snag. On the "help" menu, there is no "Deactivate" choice. Only "activate" is there (and it is greyed out). Is there another way to deactivate it?

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ND
Nick_Decker
Nov 7, 2008
It could be that CS is old enough now that Adobe has removed the activation requirement for it. I remember hearing that they would do that at some point.
MS
Matt_Strieby
Nov 7, 2008
Hmm…okay, well I’ll try to install it on the new machine and see what happens.
DM
dave_milbut
Nov 7, 2008
I doubt they’re removed it. i think they said along the lines of "if adobe is going under, we’ll release a patch…" 🙂

but you should have no problem activating. and if you do just call the number on the activation screen.

and you’re right. iirc there was no deactivate for cs. it ran off a rolling activation count reset of something like 6 months.
MS
Matt_Strieby
Nov 7, 2008
Thanks, Dave.
ND
Nick_Decker
Nov 7, 2008
If you end up having problems after reinstalling on the new machine, give Adobe a call. I’ve found them to be very reasonable if you explain things to them.

Adobe removing the activation system makes sense for a couple of reasons: It means that Adobe no longer has to maintain a system to keep track of activations. Also, it means that Adobe is aware that CS is old enough that the pirates aren’t interested any more.
DM
dave_milbut
Nov 7, 2008
If you end up having problems after reinstalling on the new machine, give Adobe a call. I’ve found them to be very reasonable if you explain things to them.

yup. number will be on the activation screen.

Adobe removing the activation system makes sense for a couple of reasons

you’re preachin’ to tha chior brutha! SING it! 🙂
DP
Daryl_Pritchard
Nov 9, 2008
With the very flawed activation/reactivation process for CS, which was also prone to corruption occurring for unknown reasons, Adobe is very long overdue to issuing a patch that would either correct the problem or completely eliminate the need to do an activation. I suspect it unlikely they’ll ever do anything to address that issue, failing to acknowledge the fact that for some, an older version is well enough to meet their needs and there is no reason to upgrade. One should not have to upgrade only to obtain a fix to a problem in such expensive software.

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