CS4 Uninstall & general problems

KC
Posted By
Kenneth_Clark
Nov 13, 2008
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551
Replies
10
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Closed
I see tons of negative feedback on CS4 – is this typical of this forum or is this a program that’s not ready to be hatched so to speak. I just shelled out a fortune to purchase CS 3.3 and I’m trying to see the value in spending another $440 (CS Web Premium).

I also see that several people have had trouble uninstalling these trials so I’m reluctant to even find out for myself. I had the same problem trying to evaluate CS3 in that it wouldn’t install completely and wouldn’t remove at all. FORMAT is a dirty word in this house.

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DM
dave_milbut
Nov 13, 2008
I see tons of negative feedback on CS4 – is this typical of this forum or is this a program that’s not ready to be hatched so to speak

most people come to this forum because they’ve got problems. the thousands and thousands who are running fine don’t usually pop in to post: "hey, i’m working great guys!". 🙂

FORMAT is a dirty word in this house.

pity.
RK
Rob_Keijzer
Nov 13, 2008
Kenneth,

FORMAT is a dirty word in this house

That’s a solid base for trouble allright.

Usually people that have no trouble at all, also have no reason to complain on the forums, so we here aren’t really represetative for the user base.

I installed PS CS4 couple of weeks ago, and I only had to perform a minor tweak in the preferences to make it work.
The equipment involved (Video card, RAM amount is not particular top of the heap.

What you can try is this: buy another HDD, make that "C" Try CS4, if it fails, revert to the old C,

HDD’s are cheap and never redundant in our field of work.

Rob
ND
Nick_Decker
Nov 13, 2008
What you can try is this: buy another HDD, make that "C" Try CS4, if it fails, revert to the old C,

Now that’s a hell of an idea, as well as one that I hadn’t thought of, Rob. I’ve got several HDDs sitting around collecting dust, although they’re still operational. Perhaps I’ll just do a clean install of XP Pro on one of them and see if my CS4 problems are hardware or software related.

Thanks!
M
Mylenium
Nov 13, 2008
I see tons of negative feedback on CS4 – is this typical of this forum or is this a program that’s not ready to be hatched so to >speak.

Neither. The problem with the various ranting threads (which I consciously have stopped reading) is, that the people starting them do not search for existing solutions and then, when you try to give advise, they don’t listen and get lost in blathering on with their complaints.

I will concede that CS4 is not cut out for a given subset of hardware and the user experience will be impaired by the lack of proper hardware acceleration, but it is absolutely possible to

a) install it without problems
b) use it for work

regardless of this aspect (or "dark side", if you will). It may just require the user to update his drivers and spend a little more time configuring his system.

In my view it’s simply a matter of staying realistic: I’m using CS4 here at home on a system that’s almost 4 years old now, and while OpenGL works, it’s of course not smooth when you rotate a 7MP image on a Quadro FX1400 and I don’t expect it to. You wouldn’t fly to the moon with a toaster, either. More than anything else I think it’s a matter of false expectations and how informed you are: People are too easily confused by all the buzz words and then tick out when CS4 doesn’t work on a 500 USD notebook with a cheap, 2 year old intel chipset, when it was never meant to be used there… There’s many sides to this.

Anyway, since the trials are officially available as of this week, why not see for yourself? The installers work just fine along CS3, so the risk is acceptable, I’d say…

Mylenium
ND
Nick_Decker
Nov 14, 2008
Wait, Mylenium.

Adobe never told us that it would require a certain kind of video card to handle CS4. That’s my beef. Well, that and the fact that they won’t tell me which drivers they used for ATI cards.

I’ve been a participant in these forums for a long time, off and on. I know that PS taxes a system, and have built several systems to accommodate it. I understand that part of the ball game.

So, don’t blow wind about false expectations and how informed I am.
BG
Bob_Grady
Nov 14, 2008
I got CS4 upgrade for Windows yesterday and installed it but when I tried running it I get the following four messages:

1. Owl Orphanage: Photoshop.exe- Unable to locate component. This application has failed to start because CoreFoundation.dll was not found. Reinstalling the application may fix this problem.

2. Could not load FastCore Routines module because it does not work with this version of Photoshop.

3. Could not load the MMX Routine module because it does not work with this version of Photoshop.

4. Could not load the Multiprocessor Support module because it dose not work with this version of Photoshop.

At the bottom of each ot these windows is a box with OK in it. When I click on OK it moves to the next window and then loads Photoshop. But it appears to be identical to CS3 but I’ve not had much time to play with it.

I have reinstalled it twice, even tried uninstalling it once.

I run Windows XP with service Pack 3, 1 GB ram, 100 GB HD, with 65 GB free space after loading CS4.

Any advice would be appriciated.

Bob Grady
DE
David_E_Crawford
Nov 14, 2008
A while back, spending 6 to 8 hours trying to make things work, format became my best friend.
CC
Chris_Cox
Nov 14, 2008
Bob – delete the older version of the plugins that you copied from a previous version of Photoshop. Extensions (and some other plugins) that ship with Photoshop are very version specific. Uninstalling and reinstalling Photoshop won’t change the plugins that you copied, or the preferences if you set the optional plugin folder to point to an older version of Photoshop.
RK
Rob_Keijzer
Nov 14, 2008
Yesterday I scanned a medium format tranny, 16 bit/channel and it delivered a 480 MB file. No slowing down.

I then ran Photokit Sharpener (Capture 6×6 sharpen&smooth).

It took 12 minutes to complete, and then I had a 1.8 GB file.

During PKS the comp. was reasonably unresponsive, but after that I could pan/rotate/zoom the 1.8 GB bugger whithout a lag.

I have OpenGL enabled in prefs, but under Advanced Settings everything is off. Also I upped the cache levels from 4 to 6.

Maybe someone wants to kill me now, but I have only 2Gig of Ram, an ordinary HDD for Scratch, and a 32bit Mobo&OS.

I know I mustn’t even think about running a filter like Lens Blur on it, but this isn’t bad. And in normal work I would flatten the file after capture sharpening, and a 480 Meg file is not at all a problem with this rig.

Rob
B
block306
Nov 19, 2008
I have the same problem as Bob. Then I decided to do a little digging and to my surprise, I do not have a "Bigger Tiles" file in my Program Files/Adobe/Adobe Photoshop CS2/Plug-Ins/Adobe Photoshop Only/Extensions/Bigger Tiles. There is only a html file about the file.
Is there somewhere I can download this file and would that resolve my problem? Thanks.

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