Photoshop cs4 will not install

EK
Posted By
Ethan_Kidder
Nov 15, 2008
Views
534
Replies
12
Status
Closed
have recently downloaded the trail version of cs4 to see if i like it but when i try to install it goes to the checking system profile install thing but stops once it gets about 3/4 of the way done with it. also when it stops i get an install message about command line parameters about different modes. please can anyone help!!
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JJ
John Joslin
Nov 15, 2008
How long are you waiting?
EK
Ethan_Kidder
Nov 15, 2008
well usually about 15 minuets but the first time i left it on for about 5 hours
R
Rilla
Nov 16, 2008
Will you please post your exact error message?
-Rilla
EK
Ethan_Kidder
Nov 16, 2008
well im not sure if it is an error message because it says install shield at the top but here is a screen shot of it < http://i304.photobucket.com/albums/nn182/uthead9/adobeerror. png?t=1226812484> and after that happens it does not move any further.
R
Rilla
Nov 16, 2008
Ahhh… Your running a silent installation. Are you using a CS4 retail install or another copy?

-Rilla
EK
Ethan_Kidder
Nov 16, 2008
retail i think i got it from the website. not sure if it matters but its only the trail version of cs4
R
Rilla
Nov 16, 2008
I apologize I do recall you mentioning that you had a trial. It must have slipped my mind. Go to < https://www.adobe.com/cfusion/tdrc/index.cfm?loc=en&prom oid=EBYEU&product=photoshop> and download another one. Not sure how you got the version your using but this one should work out for ya.

-Rilla
EK
Ethan_Kidder
Nov 16, 2008
nope i redownloaded it and still got the same thing nothing has changed
R
Rilla
Nov 16, 2008
I’d run the CS3Clean Script and try to install
I have a write up of how to do this if you want to go through with it.

-Rilla
KR
Kenny_Rapadas
Mar 10, 2009
I am having almost the same…it gets to about 37-40% unpacking the install files but I don’t get any error message, it "disappears" and nothing else ever happens.

I have heard so many problems with the Windows version of Photoshop CS4 I want to check the trial version. This is the first time any Adobe product has failed to install smoothly. What happened?? If I can’t even install the trail I surely can’t buy the product!

I currently have CS2 installed on my Dell with one 3.2GHz Xeon and 4GB RAM, 10GB free drive space.

Any help appreciated.
DE
David_E_Crawford
Mar 10, 2009
Vista or XP?
check services and turn windows installer to auto
Turn off anti-virus
Turn off windows defender
Turn off any running programs you don’t need in msconfig. Put the folder on windows desktop and run setup program as administrator. Make sure you install at the default location as the software seems to be happy there.

Depending on how far you got you may have to run the CS4 cleaner and windows uninstaller. There is a section in the help area on what to download and how to do it.

There is a "how to set up" in the help area too.
FM
Fred M Stevens
Mar 11, 2009
Adobe recently came out with this document about that issue:

<http://www.adobe.com/go/kb407428>

How to Improve Photoshop Performance

Learn how to optimize Photoshop for maximum speed, troubleshoot common issues, and keep your projects organized so that you can work faster than ever before!

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