Can’t uninstall CS3 after installing CS4

KK
Posted By
Ken_Kahn
Nov 16, 2008
Views
205
Replies
2
Status
Closed
After I got CS4 installed and working ok, I tried to uninstall CS3. A dialog window showed two components that could be uninstalled; CS3 and Shared components. Both were checked and grayed out so that I could not uncheck Shared components. How can I uninstall CS3?
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AR
Anthony.Ralph
Nov 17, 2008
Get the CS4 cleanup tool from the Adobe website. This has a menu option (no.2 as I recall) to deal with this problem. It certainly worked for me.

Anthony.
KK
Ken_Kahn
Nov 17, 2008
Thanks, I spoke to Adobe and they said that all I had to do was be patient. The uninstall took about 40 minutes, and it was quite a while before the progress bar budged.

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