Photoshop 7.0.1

NC
Posted By
Nicolas_COQ
Nov 18, 2008
Views
279
Replies
10
Status
Closed
Hello,

I have a serious issue with Adobe Photoshop 7.0.1 (I had it before updating to 7.0.1) :

When I’m working, every 10-20 minutes, Photoshop makes randomly the computer reboot … My computer is a bit old, but it was a time i didn’t have any problem, and no other software or game makes my computer reboot (I tried to reinstall windows (currently XP SP3) but this didn’t change anything).

Is there a way to fix that please ? I’m very bothered, because i always lose data …

Thanks a lot in advance 🙂

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DM
dave_milbut
Nov 18, 2008
usually rebooting is a sign of a hardware problem. check to see if it’s really rebooting or throwing a blue screen and rebooting by going into my computer> properties> advanced> startup & recovery and uncheck "automatically restart". if it still reboots, you have something wrong hardware wise, usually ram, cpu, mobo related. if it goes to a blue screen error, you probably have a bad driver somewhere.
NC
Nicolas_COQ
Nov 18, 2008
Thanks for your reply.

I’m absolutely sure it doesn’t show any BSOD, but i don’t think it is due to an hardware problem, because it’s the only software that makes the computer rebooting (even softwares and games that uses a lot of CPU, RAM or GPU does’t makes it rebooting).
DM
dave_milbut
Nov 18, 2008
because it’s the only software that makes the computer rebooting

software doesn’t make a modern operating system reboot. xp and vista are "process isolated" which means that when a process (application) goes down, it can’t take the rest down with it. something photoshop is doing is exposing a hardware problem you have. other apps may not hit that problem, or hit it in the same way, but PS does.

my last upgrade was due to something similar where only ps made the system reboot. i’ve since reused that old ram and the cpu in my daughter’s system, which leads me to believe there was a fault somewhere on the mobo (after about 4 years of use).
P
Phosphor
Nov 18, 2008
FAQ on the subject by Photoshop engineer Chris Cox:

"Computer locks up, shuts down, or reboots while running Photoshop" <http://www.adobeforums.com/webx/.ef47fb1/2>
NC
Nicolas_COQ
Nov 18, 2008
Ok thanks you two for your help.

So the only solution for me is replacing RAM ? (i’m on a laptop)
DM
dave_milbut
Nov 18, 2008
that’s not what i said… 🙂
NC
Nicolas_COQ
Nov 18, 2008
Lol, so what could be the solution please ?
DM
dave_milbut
Nov 18, 2008
new laptop? warranty service? replacing parts in a laptop is a harder thing to do than in a desktop. like i said, and chris, in the FAQ. it’s usually one of ram, cpu or motherboard. you usually can’t tell until you start swapping parts out. and for the expense of that, you can probably get a much better system brand new.
LM
len_marks
Nov 19, 2008
In reading reviews at various sites, I see a lot of critique of 7 as adding very little and being very slow, as, apparently, was 6. As a new user, the issue of how much 7 added is irrlevant of course. I will have 3GB of RAM so that is probably as good as I can go on laptop. I can pick up 5 a lot cheaper than 6 ($60) which compares to $80 for 7. The question is the incremental improvement. Whch way to go? 5 (faster?), 6, or 7. Any thoughts are appreciated.
JJ
John Joslin
Nov 19, 2008
Len you’re lost. This is the Photoshop forum – we don’t do Elements but here are Elements forums:

<http://www.adobeforums.com/webx/.eeb4f8b/>

Must-have mockup pack for every graphic designer 🔥🔥🔥

Easy-to-use drag-n-drop Photoshop scene creator with more than 2800 items.

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