when openong photoshop cs4- could not complete your request because wrong kind of document

GD
Posted By
Georgina_Dexter
Nov 26, 2008
Views
749
Replies
1
Status
Closed
Hi
I’ve just installed the free trial of photoshop cs4.. with much difficulty! Firstly it was saying please install adobe file exe? which I don’t have a clue how to do. But I managed to install photoshop and thought I was getting somewhere, but now it keeps popping up with couldn’t complete your request because it’s the wrong kind of document? It allows me to go into photoshop but I can’t seem to do anything? Can anyone help?
I’m a novice with computers so please bear this in mind when you respond. Many thanks
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F
Freeagent
Nov 26, 2008
First of all, what kind of file are you trying to open? What’s the extension (as in "picture.jpeg", "picture.psd" etc)? Is it a raw file from your camera? All of them?

How are you trying to open them – through File > open or by double-clicking in Bridge? What happens if you double-click the file in Windows Explorer?

Do you have earlier versions of Photoshop already installed? Do they open there?

Lots of stuff we need to know… 🙂

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