photoshop cs3 crashing continuously

DO
Posted By
Dana_Overstreet
Dec 4, 2008
Views
233
Replies
4
Status
Closed
Hi! Here’s my error message in Photoshop – it’s been happening for more than a week – several times a day.

This is a microsoft error message:

Adobe Photoshop CS3 has encountered a problem and needs to close. We are sorry for the inconvenience.

I’m on Win XP Home Edition, HP laptop. I don’t think I’ve installed any new fonts or anything…

any thoughts?

TIA,
Dana
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JJ
John Joslin
Dec 4, 2008
What are you doing when it happens?

If it’s random, try resetting your preferences as described in the FAQ.

<http://www.adobeforums.com/webx/.ef4a07f/1>

You either have to physically delete (or rename) the preference files or, if using the Alt, Ctrl, and Shift method, be sure that you get a confirmation dialog.

This resets all settings in Photoshop to factory defaults.

A complete uninstall/re-install will not affect the preferences and a corrupt file there may be causing the problem.
DO
Dana_Overstreet
Dec 4, 2008
I’m usually just doing really simple stuff – paint bucket, editing images, it’s very random.

I’ll try to fix the preferences and report back.

Thank yOU!! I did look in the FAQ, but didn’t find this idea, so thanks.

dana
DO
Dana_Overstreet
Dec 4, 2008
well ——- crossing fingers —— that seems to have done the trick… I just searched for the psp file – the ctrl, shift, alt thing while starting did not work for me.

thanks again!!

dana
DO
Dana_Overstreet
Dec 4, 2008
ack – nope – it happened again. I’m editing a clipart – removed the background, was trying to make a new page to put the new art… and bam…..

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