Photoshop won’t load

EK
Posted By
Eric Kalpakoff
Sep 16, 2003
Views
294
Replies
2
Status
Closed
I am running PS 7 on WinXP SP1. Photoshop won’t load under one of my profiles. It works fine under the other profiles. It Launches, shows the splash screen, then exit. Anyone have any ideas? Also, The update won’t run because it says it can’t find the application. Thoughts?

– Eric
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Bob Levine
Sep 16, 2003
Trash your prefs. Hold down the ctrl+shift+alt keys when you launch PS. A question that I can’t remember will pop up…something to the order of "do you want to reset the PS settings file." Say yes.

As for the update not finding the application, please see the FAQs. You need to contact Adobe.

Bob
DP
Daryl Pritchard
Sep 16, 2003
Eric,

By profiles, are you referring to user accounts? If so, check to see if the problem account has either Power User or Administrative rights…I believe one of those acess groups must be used to run Photoshop.

Regards,

Daryl

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