Is academicfile.com a legitimate seller of Photoshop. They only offer downloads and don’t seem to require any student ID. I’d like to purchase photoshop and try to learn it but I can’t afford the retail version and I’m not in school.
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Hi: You wrote: "You’d be an idiot to pay another person for an illegitimate license when you can get the same for free elsewhere." I don’t think you meant to call me an idiot? But since you brought this up…
Where can I get a "free" license?
Also, I am not a "promoter" of that site. I am a normal person here trying to see if I can purchase an academic copy of the software like Microsoft allows you to do *without being enrolled in a school*!
I tried the 30 day download for a few days then had to uninstall after a couple of days because I couldn’t figure it out.
For the apps that you asked about today, try the free versions of Kompozer and GIMP. Google will lead the way.
I am a normal person here trying to see if I can purchase an academic copy of the software like Microsoft allows you to do *without being enrolled in a school*!
Their help forums provide links for newbies where to get the Academic versions. On one of their tek support person’s advice, I bought one from a legitimate seller and there was no requirement about any student ids and such. The package was authentic with seal, etc. MS also has allowed me support!
I thought this was resolved already in another post that wound up being read only, and pretty recently, too.
If you have to ask about a site being legit, more than likely it isn’t. If you post in a forum anywhere asking if a site’s legit, people tend to get wary about the poster being one of those profiting from the non-legit site.
Adobe and Microsoft are not the same company. Adobe intends their educational versions to go to go to students and teachers, and the only legal way to get an educational license for Adobe software is to be a student or a teacher. Plain and simple. It doesn’t matter who Microsoft allows to use their academic versions; you’re on an Adobe forum, asking about an Adobe product, so Adobe’s policy is the only one that matters.
In a nutshell: nobody here is going to tell you where you can get an ILLEGAL educational version of Photoshop. And since you’re not a student or teacher, you can’t get a legal one.
Did Rachel just tip her hand with those last posts? 🙂
There is reason why Rachel (aka: the pirate site owner) has a problem with the name Jim Jordan. Jim Jordan exposed the site on resellerratings.com and is probably now an enemy of the site in question.
If one does a whois lookup on the domain in question, they see a registrant of
JCATES, I will not purchase from that site now that I know, but if you google an Adobe product that they sell, you will find that they are listed on hundreds of google pages as a seller and look to be legitimate. If they aren’t as you people say, Adobe should take responsibility and put a link on THEIR site to advise people. NOT to do that is wrong. They owe some responsibility to the public. I’ve even emailed Adobe to ask about this and they haven’t even replied to my email!!
Disbelievers of what? That is a home and student edition software. Adobe makes student and teacher software. Home software is called ‘Photoshop Elements’.
Google is simply a search and index company… they have nothing to do with Adobe or Microsoft or any other company
If you walk down the street in the business district and make a list of every business you see, and then post that list on the cork board at your local community center, you are doing the same as Google… and that does not mean that YOU are associated with any business on your list
Google does not include/exclude based on anything other than the simple fact of finding a web site when they search the web with their indexing software
I work at a University which has a site license agreement with Microsoft, which means that I may LEGALLY download selected Microsoft products for free, and buy other products at a huge discount… but that does not mean that you could do the same, even if I posted the link (which I won’t) because actually using the link requires a staff or student login and ID
If you want something for free… you will need to Google and look for open source products
Google searches are easily manipulated. Searches of the type you are employing only reveal where the site has posted ads.
Of course, if you want an Adobe product, just go to Adobe. If you want to throw your money away and potentially infect your system with malware, adware and virii, buy from someone else.
And if you’re going to spout "these tough economic times" as an excuse for buying elsewhere, that’s a load of poo. People tend to spend wisely when money gets tight and pirates pop up more frequently to take advantage of suckers.
Ignore the twits, Rachel. You should have noticed they are only trying to impress each other. The field is much wider than only this NG. I bet you the same idiot calling you a thief, is stealing from the receiver of revenue. But the same thief would not call that stealing. Where do you draw the lines?
Thanks Dave: two answers for the price of one! This type of ice cream sounds like something we in the UK used to call (miscall?) cassata when we were kids.
Guess who recently bought a pirated upgrade to CS3? Yes, that would be me.
It was perfect in almost every respect. The packaging was flawless. The DVD was printed beautifully. Only two small clues. One, when I registered, I got no confirmation from Adobe. Two, there was no option to Deactivate under the Help menu. A call to Adobe confirmed the SN was invalid. I got a full refund from the seller, including reimbursement for return shipping. Oh, I also restored an earlier image of my HD to eradicate any extra payloads courtesy of Captain Hook.
I keep recommending PublishingPerfection <http://www.publishingperfection.com/> as a good reliable place for Adobe software purchases. They send me about 20 catalogs a year…no peg-leg, eye-patchy business entity could keep up the direct mail barrage like they do!
Sorry to hear about your getting bitten, but it’s encouraging to know you were recompensated.
it’s the one that keeps version 7 users in the upgrade path.
if you think about it though, at 200(cs) +200(cs2)+ 200(cs3) +200 again for cs4, if you missed the "upgrade" boat, you’re better off just buying a full version of cs4. it galls, but what the heck can you do with a virtual monopoly. (yes there’s gimp and elements etc. tell that to your boss, i guess, if you do this kinda thing for a living.)
Why should those who upgrade every version subsidize those that don’t?
because they always have. and it was great public relations. it set adobe apart as a company who cared about it’s customers. how many times in the past did we mock quark for the same policy.
now they’re just another group of book keepers who sometimes make software.
When there are only three previous versions, and for the most part, only professionals as customers, it’s a lot easier to handle than have 10 previous versions with people who don’t even know what kind of system they’re using.
Just because things used to make sense doesn’t mean they always will. Would you be willing to pay an extra $100 for an upgrade so Adobe can have operators standing by to help someone install a CS4 upgrade from Photoshop 5?
I skip every other version. If Adobe ever makes it economically unworkable for me to do that, I’ll skip the new versions altogether (at least until the OS I’m running no longer supports the software).
The ‘sudden change’ in policy makes sense. I have always upgraded every ‘second version’ since V4, so if Adobe continues this policy, it is no harm, no foul for me.
I just bought the CS4 Master Collection as an upgrade the MX Studio and I feel Adobe was being overly generous in allowing that, but I knew this would be the last time. To sweeten the pot, the upgrade was $400 less than upgrading to the CS3 MC.
Rachel, I saw where you wrote that you had to uninstall CS4 "because [you] couldn’t figure it out".
In another post later that day, you asked about a tool… so I’m guessing you changed your mind and you’ve decided to give it a go?
If so, just to echo others here (sorry in advance if I sound like I’m preaching at you 😉 ) — but when your trial runs out, if you can’t afford the program, don’t be suckered in by low-priced offers. 🙂 As a matter of fact, I would only ever buy Adobe products from Adobe. Your info will be safe, your product will be legit and clean, etc. Just sayin’… 😉
To Phos±four dots: I’m sorry to bash you, but this is a very important issue. I was shocked to see that you wrote,
Man, I could really go for a huge juicy hamburger right about now. Medium rare, cheddar, blue cheese…
You should be ashamed of yourself! What you described is NOT a hamburger.
It is a CHEESEburger.
Now go stand in the corner and do penance for your mistake. Oh, and before you do — please pass me one o’ those beautiful cheeseburgers. You may proceed to your nearest corner. :p
I’ll throw my $0.02 in and say that I understand it. Why should those who upgrade every version subsidize those that don’t?
Add in the additional cost of developing upgrade installers to handle older and older versions or the really high cost of using humans to handle the overrides and it’s very understandable to have tiered pricing and limited upgrades.
It’s a hamburger with cheese, and other stuff. It’s a hamburger, because it would taste just as good with nothing else except the bun to make it more manageable to eat!
Cheeseburgers? They sell that dreck at fast food franchises,
Guess who recently bought a pirated upgrade to CS3? Yes, that would be me.
It was perfect in almost every respect. The packaging was flawless. The DVD was printed beautifully. Only two small clues. One, when I registered, I got no confirmation from Adobe. Two, there was no option to Deactivate under the Help menu. A call to Adobe confirmed the SN was invalid. I got a full refund from the seller, including reimbursement for return shipping. Oh, I also restored an earlier image of my HD to eradicate any extra payloads courtesy of Captain Hook.
All in all, it could have been much worse. "
Ho, You didn’t buy from the seller I was talking about … you know, *link removed*… The reason I say this is because they don’t offer CDs or DVDs. Downloads ONLY. One of the reasons I guess they are cheaper. They tell you you can download it to a CD/DVD.
But the big news is that I *finally* got a response to my email to Adobe asking them about this seller. I gave them a link to the site and asked if it was illegal etc. There response was that it is OEM software which comes with NO support from Adobe. However, it is NOT illegal or pirated.
they’re cheaper because they’re pirates rachel. i thought we had made that clear.
However, it is NOT illegal or pirated. So guess you guys were um, dare I say it? …. wrong.
nope. like chris said, the last photoshop oem was something like version 5 or 6? send him adobe’s response, he’ll smack the person around who gave you wrong info.
A Customer Service agent has responded to your service request 2*******. You may view the response to your web case in the attached PDF, or you may view the response online and reference your case history at any time by visiting <http://www.adobe.com/go/supportportal/>. Simply log in, and then click Case History.
If you have difficulties logging in, just click on <Help with Login link>.
Your web case will remain in your case history list for future reference even after it has been closed.
Thank You,
Adobe Customer Service
Note: The attached PDF requires Adobe Reader, which you can download here for free <http://www.adobe.com/products/acrobat/>. You may need to adjust your spam filter to accept PDF attachments from
THEN WHEN I LOGGED IN TO MY CASE, IT READS AS FOLLOWS:
Subject: Your CS web case number 2********* has been updated by Adobe Customer Service Dear Rachel ********: Adobe Customer Service has responded to your Service web case 2*********. You can view the response by visiting <http://www.adobe.com/go/supportportal/> and clicking on Case History after you log in. If you have difficulties logging in, just click on <Help with Login link>. This email address cannot receive messages. Please do not reply to this email. Thank you, Adobe Customer Support Web Case Details: [*********] ____________________________________________________________ _ ______________________________________________ * ** Notes from Customer *** 01/09/2009 18:18:51 ______________________________________________ Order number: Serial number: I wanted to purchase from www.academicfile.com .
Is this a legitimate site? I’m not in school but wanted to learn photoshop.
Rachel Other product: Adobe Photoshop CS4 ______________________________________________ * ** Notes to Customer *** 01/12/2009 10:26:02 ______________________________________________ Hello Rachel, Thank you for contacting Adobe Customer Service. Due to the Support Portal being closed on weekends, we were unable to respond to your e-mail. We sincerely regret any inconvenience this may have caused and appreciate your patience. Rachel, with regard to your purchase inquiry for Photoshop CS4, we have checked our database and could see that the website you (www ..academicfile.com) provided in not an Adobe Authorized reseller and the software listed for sale is an OEM software. I need to inform you that Adobe does not provide any assistance in regards to OEM software. If you need any further assistance, please call our Customer Service department at the number listed below. For your records, your customer ID number is 17*********. The customer ID number is the easiest way for us to access your account in our database. In future, please provide this number when you contact Adobe. Your Case Number is 2*********. Rachel, the Web Support Portal Representatives are available from Monday to Friday. For your convenience, on weekends we have a dedicated phone support for Customer Service related queries. Please feel free to contact our phone support at 1 (800) 833-6687 from 6:00am-8:00pm PT, 7 days a week. Best Regards, Sid B. Adobe Customer Service ____________________________________________________________ _ Need Additional Help? Visit <http://www.adobe.com/go/supportportal/> and click on "update" while viewing Case Details to provide additional information about this issue
Ho, You didn’t buy from the seller I was talking about…
Right. Any vendor offering "downloadable" Adobe products is not a seller I want to do business with. I’d much rather deal with a legitimate seller unwittingly distributing pirated software. Makes the refund much easier to get.
Or do you think I created that email? LOL … I wouldn’t be the least bit surprised. You all are suspicous that I have some financial interest in that company.
Rachel, OEM software was bundled with certain hardware products (like scanners). The last OEM version of Photoshop I recall seeing was 4. Sid B., your Adobe contact, misspoke.
Rachel – email it directly to me, with all the details intact. I need to find the exact customer service person who sent the reply. That site is fishier than week old sushi….
Well, I’m not going to argue about something I don’t know.
It appears he (Sid B ) checked into the site. So any of you work for Adobe? If so, you should take this up with Sid B or someone else there. A direct email from Adobe holds more weight that some unknown posters here in a forum. I don’t have any reason to take your word over his.
I don’t know where or if I will purchase. I know I’m not gonna spend $700 which is what Staples had listed for it on its shelf when I was there today!
Rachel, I’d like to point out one fact: Adobe sales support knows nothing…NOTHING! Nada. They are uninformed about their own products and their own company policies, whether by e-mail or whether you speak to them directly on the phone. I have direct experience with this, regarding as simple a procedure as the "free" upgrade I clearly qualified for, from Acrobat 8 to 9. It took me 4 months of back-and-forth e-mails, faxes and numerous expensive overseas phone calls (from Hong Kong to Adobe US sales, since my original Acrobat 8 was purchased in the US), where in one case the sales rep said "hold on a minute" and kept me on hold for 30 minutes. I spoke to supervisors and supervisors’ supervisors. Each person told me a different story. I pointed out clear wording on their website, which they then denied and removed the next day. Never mind all the details. Them telling you that the bootleg you found is OEM is meaningless. He or she just didn’t know what it was and guessed, "Duh, must be OEM". I wouldn’t be surprised if another sales rep from Adobe tells you it includes a free upgrade to Windows 7 and a free tank of gas.
David – let us know when you run into hassles like that. We need to track down these sorts of miscommunications (most likely between Adobe and contractors).
And just what else is it you find "fishy"? Still think I’m a rep for academicfile.com?? Or did you have fish for dinner tonight? oops… there ya go, yank that sitename…QUICK!! Before the entire viewing audience rushes over there to hand over their $$$!
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