File Browser Problem

BE
Posted By
Bob E K
Jan 10, 2009
Views
215
Replies
4
Status
Closed
For the last couple weeks, I can’t get my file browser to work correctly. It was working great before. On the top right, all I see is the plus sign and the work Desktop, where is used to see the whole tree structure of folders and such. The other windows in the browser are working…just not the top left. I can’t expand the + sign when I click it. When I do, I get a Photoshop error message that says "Could not complete your request because of a program error". I have WIndows Vista Home Basic. I know that sucks but it was working for a long time with it. Also 2 gigs of ram.
Any ideas?
Thanks,
Bob
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browse file problem

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BE
Bob E K
Jan 10, 2009
BTW, I already uninstalled and reinstalled it, and deleted my PS prefs.
JJ
John Joslin
Jan 10, 2009
What version of PS?

Browser or Bridge?
BE
Bob E K
Jan 10, 2009
Oh, sorry, it’s the file browser in PS 7.0.
JJ
John Joslin
Jan 10, 2009
Try resetting your preferences as described in the FAQ.

<http://www.adobeforums.com/webx/.ef4a07f/1>

You either have to physically delete (or rename) the preference files or, if using the Alt, Ctrl, and Shift method, be sure that you get a confirmation dialog.

This resets all settings in Photoshop to factory defaults.

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