Found answer to my corrupted jpgs

QP
Posted By
Q_Photo
Jan 15, 2009
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444
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10
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Closed
I posted here a few months ago concerning saving jpgs and that some of them were corrupted. Example would be to run an action converting 50 psds to jpgs. Anywhere from 1 to 3 or 4 be bad files. No problem with tifs or psds.

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QP
Q_Photo
Jan 15, 2009
I posted here a few months ago concerning saving jpgs and that some of them were corrupted. Example would be to run an action converting 50 psds to jpgs. Anywhere from 1 to 3 or 4 be bad files. No problem with tifs or psds.

I followed usual recommendations but to no avail. This was CS(1) on XP pro. The only thing that I had changed to the system prior to the problem was a newer mouse. Certainly, that couldn’t have caused the corruption to my files.

I got a Vista64 machine and installed PsCS4 and all is nearly perfect. No real complaints. I’m using the newer mouse on that system now.

I went back to old XP computer, uninstalled the mouse and reinstalled the old one that I had used for years. Well, guess what. I have repeatedly run action to convert the files to jpgs and not one corrupted file. The only clue I had was that during saving there would be a slight flicker in the file window. That and, on occasion, my menu windows would go white for a short period of time. I never experienced these symptoms when I used older mouse.

Both mice were Microsoft and wireless. Older one an Explorer and new one 5000.

I’m posting this in hope it could help others.

Q
CC
Chris_Cox
Jan 15, 2009
Ok, even I can’t explain how the mouse would cause file corruption….
QP
Q_Photo
Jan 15, 2009
I realize that it doesn’t make sense but I swear that is the only change I made to the old computer. And once I reinstalled the old mouse all of the flicker and white menu problems were gone.

I’ll repeat that I had no problems before the newer mouse was installed.

Strange but true. Possibly EXPERT HERE can explain.

Q
DM
dave_milbut
Jan 15, 2009
gremlins… 🙂
JT
John_T_Smith
Jan 15, 2009
Hmm… over in the Premiere forums (don’t remember which version) there was some discussion of a (MS Intellipoint?) keyboard or mouse driver causing problems… which went away when the driver was uninstalled (I didn’t have the problem, so don’t remember details)

Hardware and software interacts in sometimes really ODD ways!
QP
Q_Photo
Jan 15, 2009
I’m not anywhere as knowledgeable, as others here, about computers. For that reason I keep changes to my system as few as possible. I don’t have games on it and seldom add programs. Installing a second hard-drive, DVD burner or additional memory is the extent of my knowledge.

Now that I admitted that I’m not all that bright, I’ll ask this question. Is it possible that the drivers for the mouse somehow interfered with the drivers for the video card(s)? I think that the corruption happened because the image window was flickering WHILE the file was being saved. Does that make any sense?

Q
JT
John_T_Smith
Jan 15, 2009
image window was flickering

Again… I did not have the problem so don’t remember details… but, I’m pretty sure the discussion of that bad driver concerned an unstable screen
QP
Q_Photo
Jan 15, 2009
Thanks John. While I seem to have fixed the problem and the old computer will only serve as a backup, this still nags me.

With so many having problems with CS4 it just seems that there may be something that is being overlooked. That was part of the reason for my post. Grasping at straws, I guess.

Q
BH
BILL_HUNT
Jan 15, 2009
Q Photo,

The problems, to which John is alluding primarily manifested themselves in the GUI. Yes, there was flickering and occasionally the screen would go white. Rolling back the InteliPoint driver seemed to cure these ills. This was not just for Premiere, but many other Adobe programs, as well, Audition, InDesign and Illustrator.

I do not run any of my mice on IntelliPoint, just the default Windows (plain vanilla) drivers.

Now, I cannot think of a correlation between the GUI/mouse driver problems and a file being corrupted. These are really separate sub-systems Video and I/O. Still, stranger things have happened.

I use Actions similar to yours and over many years have never had one bad JPG. Going back to about PS 7.0.1, I think that I still had that era’s IntelliPoint driver – cannot even guess what version that would have been.

Odd, but very glad that you got it sorted out, and all is working, as it should.

Hunt
S
Silkrooster
Jan 16, 2009
Q,
something you could try is plug the new mouse in on your old system and use the default windows driver. This should tell you if the problem is driver or mouse related.
I do the same as Bill, I never once installed a intelliPoint driver. never saw the point of it.

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