CS4 installation problem

SB
Posted By
Stephen_Buchwalder
Jan 21, 2009
Views
306
Replies
2
Status
Closed
I purchased a Spanish language copy of CS4 for a young man in Argentina (my son lived with his family while he was an exchange student there last year ). He’s having trouble installing the program. He gets the following message:
The program says "es imposible instalar algunos componentes esenciales de Photoshop CS4, para continuar con la instalación presione Continuar, para detener, presione Cancelar"

"Some essential components of Photoshop CS4 are impossible to install, to continue installing press Continue, to stop the process press Cancel"

I have an original XP Windows interface (64 bits)

1,56 Gb in RAM working at 600 MHz

160 Gb free in HD

Intel pemtium 4

chipset Intel Brookdale Gi845GEV working at 2.8 GHz

He presses "continue" and afterwards he cannot open photoshop because the components are not properly installed. Any ideas?

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M
Mylenium
Jan 22, 2009
Most likely the intel chipset is causing a specific configuration that is not compliant with what the installer expects. As a minor, the person in question should run al lthe latest updates, including perhaps a install of the latest version of .NET 1.1 and Internet Explorer, which will update the Microsoft installer system to the latest. Also check the intel website. You may need a specific chipset driver or BIOS update.

Mylenium
SB
Stephen_Buchwalder
Jan 22, 2009
Thanks! I’ll tell him to check those things.

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