Photoshop CS4, Win XP Pro, NVidia 9800GT

WW
Posted By
Wayne Webb
Feb 2, 2009
Views
235
Replies
1
Status
Closed
Be forewarned!!!

If you have the above stated system you will have a problem from day one with the installation. After trouble shooting with Adobe using their infernal email system the end result is that Adobe’s install routine for Photoshop is corrupted.

IF at a view scale of 100% of a graphic, say 20meg or so, you have slow response using the Marquee tool AND you use or do not use the OpenGL settings (it really does not matter) it is because of a bad install of PS CS4.

You will know this is occurring if you have Norton Systemworks’ WinDoctor (or some other program) and it reports problems with various Adobe installed programs. AND these problems are not repairable by your utility.

The reported files that are missing are msvcr80.dll, msvcp80.dll, mfc80u.dll, and one other. They were utilized in CS2 and in CS4. And if you think you can just copy them over this does not work. The CS4 install utilizes newer versions of these files specifically written by them. Older Adobe versions do not repair the problem nor versions from other vendors.

Adobe’s Expert Support Staff reported the following to fix the problem.

1. Backup my 500gig hard drive to an online paid backup site.
2. Format the hard drive. (I did this just before I installed CS4 as part of my standard install routine).
3. Install Win XP Pro and all the Service Packs and everything else for Windows.
4. Install Photoshop 6 and migrate up through the version of Creative Suite.
5. Install the other 70 or so programs on my main system. And of course five of them are no longer supported by the vendors so I would have to pay for their Tech Support once again since it has been 30 days. Damn Copyright Issues!
6. Test the install to see if it fixed the Photoshop CS4 problem with the marquee tool.

All because of a poor install routine. You may notice this problem also if you double click on a PSD file, or other graphic file, and nothing happens or an older install of Photoshop starts.

Wayne Webb
No Longer a Trusted Adobe User!
Give me back CS2 that ran!!! Oops. Copyright Issues Once Again.

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dave_milbut
Feb 2, 2009
nice rant, i only have one issue:

The CS4 install utilizes newer versions of these files specifically written by them.

no. i can pretty much guarantee you adobe is not re-writing microsoft’s mfc or visual c++ runtime distributable libraries.

1. Backup my 500gig hard drive to an online paid backup site.

online paid back up eh? <rolling eyes>

ok, that was 2… 🙂

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