Canvas artifact preview problem, CS3

J
Posted By
JoakimSjoo
Feb 4, 2009
Views
602
Replies
16
Status
Closed
Ok, here’s my problem!
When I open up, let’s say a picture of a cat, of ordinary size (10x 10cm) and above in Photoshop CS3, I get some strange squarelike artifacts that disappears momentarely when i move my cursor over it. I’ve added a link to the picture to illustrate my problem. What i can’t figure out is when these artifacts occur I’m able to save the image in, let’s say .Jpg, and the jpg records the box-artifacts into my final version (se link). I also get strange results while zooming in and out on canvas causing the image to change the box-artifacts into diffrent patterns.

Iv’e tried to update my drivers reagarding every graphical components in my computer but nothing seems to work. I’ve played with various settings in PShop but nothing changes. Please help me!

<http://i303.photobucket.com/albums/nn151/Joakimsjoo/6.jpg>

My system info:
Photoshop CS3
Amd 64 X2Core
3.0Ghz, 2GB Ram
Win Xp Servicepack 3
Ati Radeon HD 2900 pro
Directx 10
Related Tags
artifact canvas preview problem

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WE
Wolf_Eilers
Feb 5, 2009
Directx 10 on Win XP?

Any ports of DirectX 10 to XP are not officially sanctioned by Microsoft.
J
JoakimSjoo
Feb 5, 2009
Oh, I see, is there an easy way to restore the directx back to version 9?
BQ
Bob_Q._Smith
Feb 5, 2009
I have a problem that’s very similar if not the same.

A week ago I installed CS4 extended, leaving the previous CS3 extended installed as well. I’ve been exploring the new version, working in it mostly and ignoring CS3 till today when I ran into a minor glitch in CS4 and switched back to it. I then came across this odd mosaic effect in any image that was larger than my screen. Moving the image, or making an adjustment on a layer caused weird patterns to erupt. Here’s a link to a small image of one such incident.
<http://www.joemayerphotography.com/example/IMG_4578.jpg>

The situation is stranger by the fact that this does not occur in CS4, Lightroom 1.3 (I know, I’m upgrading it too), or my Canon DPP. I will occur in an old version of Elements (5) that I still have installed. Stranger still, the patterning does not occur in CS3 or Elements in the raw window.

I did not have this problem before CS4 was installed, and while I could just move on to it, I’d rather keep CS3 going till I’ve grown accustomed to ver.4. It would be nice to know what the heck is going on. I appreciate if anyone has any input and I thank you in advance.
I’ll finish off with some specs.

Winxp-pro 32bit sp3
q6600 quad core 2.4ghz
3gig ddr
Ati hd2600 pro 512meg (latest driver 9.1 installed right after CS4) Direct X 9C (latest update installed a few weeks ago)
CC
Chris_Cox
Feb 5, 2009
The odder part: CS3 and CS4 don’t share any files, expressly so they can’t cause conflicts with each other.
BQ
Bob_Q._Smith
Feb 5, 2009
Indeed, that’s why I had no qualms about installing one beside the other. Adobe is normally very friendly software when it comes to having various versions play well together and I’ve never had any conflicts or issues with any other software or versions.

Would there be any point in uninstalling/installing CS3 (I’m not so concerned really with Elements other than why it too would be having a hard time while Lightroom does not)?
BQ
Bob_Q._Smith
Feb 5, 2009
By the way…

To the original poster, I didn’t mean to hijack your thread. It’s just that the problem looks so much the same that I thought I’d join in.

If your problem truly is Directx10, you may have already found on the MS website what to do about it. As far as I know, Directx cannot be uninstalled and you must system restore to a point before it got onto your system.
J
JoakimSjoo
Feb 5, 2009
I’ve checked my version of directX and it turn out that I didn’t have directx 10, I have 9.0c, false alarm and i’m sorry for giving you wrong information, The problem consists though and i’m stuck with the the box-like artifacts, i’m reinstalling PShop to see if anything changes, it’s ofcourse a desperate move but i think it’s worth trying.

By the way Bob Q. Smith it looks like we share the same problem and no i don’t think you hijacked my thread, I take it as we share the same problem and i do hope we can solve this together. ^^
I must ask you Bob, what happens if you’re trying to crop a picture? When I’m doing it everything in my crop-window goes berserk causing the famous boxlike-artifacts.

I’ve noticed something new, when I work with small images, aprox. under 600x600px no artifacts is to be seen.
CC
Chris_Cox
Feb 5, 2009
That’s starting to sound like your video card may have developed a problem…
BQ
Bob_Q._Smith
Feb 5, 2009
I’ve gone through a few different scenarios, using Lightroom 1.3, Photoshop CS3 and CS4 (both extended).

Only in CS3 does any problem show up.
I tried the crop with selection tools and the crop tool. Regardless of the image dimensions, artifacts occur. I noticed too before, that altering a top layer (e.g. a curve layer) would cause a few to show up as well. Small images and large images all have a problem. As I mentioned before, the only time I don’t see a problem is in the Raw window. I can enlarge and pan the image all I want without it breaking up. hmmmm

I guess I could suspect the video card (though this system I’m using is less than a year old). I might wonder if it’s the latest driver update. I don’t know about that because then you’d have all sorts of people joining in here. It’s easier than reinstalling and it might help to pin down the problem.
BQ
Bob_Q._Smith
Feb 6, 2009
I did a search of the ATI forums and indeed found some other people have problems with the latest drivers in winxp and the hd2600 and hd2900 video cards. I hope it’s appropriate to put in a link to their forum here…
< http://forums.amd.com/game/messageview.cfm?catid=279&thr eadid=107799&highlight_key=y&keyword1=hd2600pro>

They’ve posted screen shots of various parts of their windows screens and I’ve actually noticed one very minor one myself and just sort of ‘let it pass’ without worrying about it. Now it seems it’s more than just a minor aberration and an indication of a real problem. I would see one line jump in pixels on the top line of my windows closing screen.

Well, I’m going to roll back the driver and hope that’s also the culprit in CS3.

I’ll post if I have luck (good or not, but hopefully good).
CC
Chris_Cox
Feb 6, 2009
Bob – glad to hear you got it sorted out. I hope that driver keeps working for you.
BQ
Bob_Q._Smith
Feb 6, 2009
So am I!

It was a minor rollback, from the driver of Jan. to Dec. last year. I’ve tested all Adobe applications and other programs and everything’s back to normal. I won’t update till ATI fixes their bugs though at this point with everything working, I’ve no reason to.

By the way, I also had another problem in both versions of Photoshop which has disappeared with the installation of the previous driver. My thumbnails for my shapes were all represented by an arrow. When clicked on, they would change to their appropriate shape. Sadly, I was blaming this on a bug in CS4 but as I know now….ATI is the culprit.

I hope this is also JoakimSjoo’s problem and a driver rollback will solve it.
CC
Chris_Cox
Feb 6, 2009
Please make sure to tell ATI about the problem – they may not be aware of it…
J
JoakimSjoo
Feb 6, 2009
You’re the man Bob! Good job! I got rid of the problem as well. I just downloaded an older version of the 2900 driver series and ka-pow, Photoshop now runs like a clock again. thanks a bunch!

owe you one! 😉
J
JoakimSjoo
Feb 6, 2009
Hi again, I contacted the ati department and told them about our problem and gave them the link to this thread.
BQ
Bob_Q._Smith
Feb 6, 2009
I’ll thank Chris too for post#8. Bringing up the video card as an issue got me to thinking about the driver that I updated last week as the culprit.

I too had contacted ATI earlier today and submitted some examples of corrupt images and circumstance under which they occurred.

Glad everyone’s humming along again….

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