I agree it’s messy. Maybe Adobe’s sales policy is that if all trials are for the extended version they will sell more extended (= make even more money from the exploited users).
Having said that, I understand that all disk versions contain the code for standard and extended in one package and the serial number unlocks the appropriate version, so your idea should have worked.
Since it didn’t and since so many problems have been reported with Adobe’s incredibly flaky installer, I would un-install the trial using Add/remove programs, run the Adobe clean-up script, and then install fresh from the DVD.
Thanks for replying John. It actually turned out far more messy than I initially imagined. 🙁 One S/N one version and not the package as you suggested and also to me, the logical one.
In fact, although installed, the trial version of CS4 Extended doesn’t actually appear in the ‘Add/Remove Programmes’ list (Windows) and so it’s not even easy to remove. In the end I had to install CS4 from the disk which I had hoped would overwrite the Extended version but which never happened but at least created a Start Menu option and an entry in the ‘Add/Remove Programmes’ list. From here I had to Remove it from the PC (luckily there’s an option to preserve Preferences), and then re-install from scratch again. Even more stupid, was that following a telephone call to Adobe Support who advised me to first remove the Extended version but then didn’t actually know how to go about it should it not appear in the ‘Add/Remove Programmes’ list left me with no option but to proceed as above. Anyway, all appears to be up and running now so hopefully now I can actually get down to some work. 🙂
Just one other thing – any idea why it takes so long for the Updater to actually update the application? As usual, following the install I checked for updates and as expected found a multitude one of which was Camera Raw 5.2. Having nothing better to do I actually counted the progress bar as it installed ACR which incredibly swept the green progress bar left to right 23 times and took almost 5 minutes. It would have been quicker for me to have downloaded the ACR update seperately from the update site and to have dragged and dropped it into the Plug-Ins folder. OK, end of moan.
I mentioned the flaky installer in my previous post. The Updater is also a piece of **** and is best avoided by disabling the updater in its own preference dialog. You can then download from the Adobe web site as you suggested.
You will soon hear about new patches or updates in this forum and the Camera Raw forum, or just check the download page periodically.
If it is any consolation, I understand Adobe is aware of these deficiencies and is working on them.
John Joslin – 3:27am Feb 16, 09 PST (#3 of 3)
If it is any consolation, I understand Adobe is aware of these deficiencies and is working on them.
LOL John, the cynic in me say’s that I won’t be holding my breath. 🙂
You can read what I read here:
does anything he writes about or promises actually ever come true?
