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I have just spent THE most frustrating 3 hours trying to deal with Adobe Support.
-Upgarded my Hard Drive
-Tried to reinstall PS CS4
-recieved error message on first screen saying that I had the wrong number -Called Support, spoke to a lady I could barely understand (thick East Indian accent) and she couldn’t help me directly bc of my outdated SW and referred me to the Forums
-poured over forums for almost 2 hours, found the same problem and the solution was "Call them back and insist on a supervisor who can at that point give you and override" ARRRG!
-called back, sw gentleman with accent worse than the first rep and explain all of the above -Was told repeatedly that my Serial number does not resemble a current number -Asked repeatedly to speak to a Super
-Rep kept putting me on hold and then returning with the same damn questions!!!! -I finally excused myself and hung up.
CAN ANYONE PLEASE HELP ME OUT HERE?
Sam
-Upgarded my Hard Drive
-Tried to reinstall PS CS4
-recieved error message on first screen saying that I had the wrong number -Called Support, spoke to a lady I could barely understand (thick East Indian accent) and she couldn’t help me directly bc of my outdated SW and referred me to the Forums
-poured over forums for almost 2 hours, found the same problem and the solution was "Call them back and insist on a supervisor who can at that point give you and override" ARRRG!
-called back, sw gentleman with accent worse than the first rep and explain all of the above -Was told repeatedly that my Serial number does not resemble a current number -Asked repeatedly to speak to a Super
-Rep kept putting me on hold and then returning with the same damn questions!!!! -I finally excused myself and hung up.
CAN ANYONE PLEASE HELP ME OUT HERE?
Sam
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