Photoshop CS4 crashing on Vista 64-bit

BR
Posted By
Brad_Rose
Feb 19, 2009
Views
342
Replies
1
Status
Closed
I downloaded
PSCS4GPU_OptionalPlugins.zip
from
< http://kb.adobe.com/selfservice/viewContent.do?externalId=kb 405064>

It includes Disallow OpenGL Windows and Allow Old GPUS script files that are are also uninstallable.

On my machine at work (Windows XP Professional)
Allow Old GPUS did not work
Disallow OpenGL Windows got PS to work without crashing, but limits the features

On my machine at home(Windows Vista 64bit)
Allow Old GPUS did not work
Disallow OpenGL Windows did not work

My PS CS4 crashes on my Vista 64bit machine after start up and I don’t think I should have to go buy the CS3 version….that is not right.
Related Tags
64-bit bit crash windows

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Chris_Cox
Feb 19, 2009
First, disable all plugins and see if Photoshop will launch (that will rule out a lot of issues).

Second, remove all your non-system fonts and see if Photoshop will launch (that will rule out corrupt fonts).

There is a known bug in Photoshop 64 bit dealing with some corrupt fonts (our recovery code wasn’t 64 bit safe).

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