Serial Number is Unaccepted//CANNOT REGISTER

JS
Posted By
James_S_MacKenzie
Mar 1, 2009
Views
713
Replies
13
Status
Closed
Long Story Short, the hard drive where I had installed my PS3E died, so I bought a new 500G hard drive to replace it. I also bought a laptop the same day.
When I try to register on either computer, Adobe tells me that my numbers are invalid. I assure you They Are Correct and They Are Quite Valid.

So when I signed up a moment ago, when I included my serial number, I GOT A MESSAGE SAYING THAT MY NUMBER HAS ALREADY BEEN USED, so apparently It Is Valid.

When I signed up to post on this forum, I received a message from Adobe saying that Someone Else was using my name, and it suggested that I include My Bloody Middle Initial!

Is it just me, or is This Absolutely The Most Inept System on Earth?

I need to register or apparently I will not be able to upgrade.

Can you say Better Business Bureau or States Attorney General Office?
Related Tags
number register

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BC
Bart_Cross
Mar 1, 2009
Are you trying to install the Elements version (PS3E)? Wrong department.
GK
Geoff_K_Jackson
Mar 1, 2009
Why is it inept that there should be more than one James MacKenzie in the world? You can’t blame Adobe for that. I used to go to school with a James MacKenzie but I doubt if that was you, he was intelligent.
Geoff.
DM
dave_milbut
Mar 1, 2009
Can you say Better Business Bureau or States Attorney General Office?

Better Business Bureau or States Attorney General Office Better Business Bureau or States Attorney General Office Better Business Bureau or States Attorney General Office

three times fast. now what do i win?
RK
Rob_Keijzer
Mar 1, 2009
James,

Calm down! You yourself are the one that "registered" already. You wrote your HDD died, why would you want to register again at reinstallation?

If software needs to be activated, then it needs to be deactivated. You didn’t get the chance to do that, so explain the situation. Tell them it is you who’s calling.

Rob
H
Ho
Mar 1, 2009
Activation is a plague to legitimate users and a non-factor to pirates. It’s a lose-lose situation.
DE
David_E_Crawford
Mar 2, 2009
lol 🙂
R
RichLockard
Mar 2, 2009
"Activation is a plague to legitimate users and a non-factor to pirates. It’s a lose-lose situation. "

Agree 110%
JS
James_S_MacKenzie
Mar 2, 2009
Hello Geoff;
That was my point. They would not let me in until I included my initial, which is unreal. I’m not surprised that you considered him to be intelligent.
JS
James_S_MacKenzie
Mar 2, 2009
Rob:
I have to register when I Try To Install It On My New Hard Drives, Not When I Registered For This Forum, as I explained.
My Numbers WERE REGISTERED when I tried to sign on to this forum, so you can see, They Are Legit.

Never Mind.
B
Buko
Mar 2, 2009
James you are not making sense.

this forum has nothing to do with registering your software. not only that nobody in the forum can help you with serial numbers. Incase you missed it, this is a user to user forum.

you must speak with customer service.
GK
Geoff_K_Jackson
Mar 2, 2009
James S, you need to phone Adobe in whatever country you are in to tell them of your problem. Their system will not let you register because your serial number has already been used (by you).
You do not need to register, you need to re-activate. Speak to Adobe, they will sort it out for you.
Geoff.
JS
James_S_MacKenzie
Mar 2, 2009
Geoff: Thank you very much.
JT
John_T_Smith
Mar 2, 2009
Once everything is working and activated… buy an external USB drive and make a picture of your hard drive

I use the program described below

Terabyte’s Image program makes a full drive image "picture" for backup (or a selected partition, such as the restore partition some vendors supply instead of actual CD media) and it will span multiple CD/DVD discs or write to an external USB hard drive or to a second internal hard drive

As far as I know (I have multiple identical 80Gig boot drives which I rotate via removable drive housings, creating a backup image before I install or remove any program) this program goes directly to the drive hardware to backup and restore EVERYTHING on a drive, even the "hidden" parts that software vendors use to store registration information… and which (from what I have read in various software forums) some (many?) other backup programs MISS, which means that a restore from those programs may leave you with unregistered software which you can’t use until you re-register

The download at this link includes a MAKEDISK.EXE program to create a bootable CD – (be sure to set your CD/DVD drive as FIRST for booting, in your computer BIOS) <http://www.terabyteunlimited.com/image-for-linux.htm>

If you have a boot 3.5" disk drive in your computer (not all computers today have a 3.5" drive) you may use the DOS version of the program… the function is the same as the Linux version, and the screens are "similar" – The DOS version through 1.99 will fit on a 3.5" disk, I have not used the 2x version so don’t know the size of the program

Note that you MUST use the Linux version if you have a USB keyboard or a USB mouse

I have not used their Windoze version, since I prefer to run an imaging program that boots outside of Windoze

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