Problem opening files in CS3

GF
Posted By
Gary_Foreman
Mar 11, 2009
Views
325
Replies
6
Status
Closed
I am having a real issue with Photoshop CS3 when I go to the File Open window. The windows is small and truncated. I can scroll down some, but cannot see the bottom.

Here is a link to a screen capture:
<http://www.gwfweb.com/cs3_.jpg>

I have a dell T7400 Dual Quad Core system with 64-bit windows vista SP1, and 8 gigs of RAM. The video card is an NVIDIA Quadro FX1700 and I have all the drivers updated. I have a 24" Dell monitor running at 1900×1200.

This has always been an issue, not something new. It’s driving me crazy. Any help is appreciated.

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DE
David_E_Crawford
Mar 11, 2009
Gary,
I know vista uses directx 10. But it also uses 9c too. Have you updated 9c? Also there is a 2008 C++ runtime update.

Also you may have already looked into this too but is there any Dell only software loaded that may be causing conflict?
CC
Chris_Cox
Mar 11, 2009
I can’t tell if that’s the OS open dialog or the "Adobe" open dialog.

If you are using the "Adobe" open dialog, switch back to the OS dialog. If you are using the OS open dialog, then I don’t know – because that comes entirely from the OS….
GF
Gary Foreman
Mar 11, 2009
That’s simply "File" "Open" from within Photoshop.

Browsing with explorer is fine. I only see this in Adobe CS3 apps. I get it in any of my Master Collection applications.
BL
Bob Levine
Mar 11, 2009
If it’s Adobe dialog you can go into the prefs and disable Version Cue. That will kill the Adobe dialog and get you back into the system dialog.

Bob
GF
Gary_Foreman
Mar 11, 2009
Bob, that was it! Version Cue! Once unchecked I can now see the entire list. Not sure why this happened, but I’m a happy camper!

Gary
K
KatWoman
Mar 12, 2009
If you are using the "Adobe" open dialog, switch back to the OS dialog. If you are using the OS open dialog, then I don’t know – because that comes entirely from the OS….

how can he click it? the rest of the dialog box is not there to see the check box to switch

How to Improve Photoshop Performance

Learn how to optimize Photoshop for maximum speed, troubleshoot common issues, and keep your projects organized so that you can work faster than ever before!

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