Help Viewer 1.1 – CS3 Suite

DT
Posted By
Diane_Tomlins
Mar 11, 2009
Views
1550
Replies
0
Status
Closed
For whatever reason I cannot determine, Help Viewer has ceased to function from within any of my CS3 programs. I see that this has been brought up before, but I have yet to find anything like a detailed solution.

I did go and download the available update, but that did nothing, my Help is still just a blank window. I understand that this Help system is a basic browser, but it gives you ZERO controls with which to troubleshoot. We are behind a corporate proxy and firewalls, so it’s possible something’s not getting thru, but how the heck do you fix that in the HV ???

Surely someone has an answer to this ?? Sure, I can open Firefox and browse to the help on-line, but it’s another step to take time out of my day.

Thanks !!

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