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Hey all.
I was installing the trial version of CS4 (on Vista) when my power went out. When I tried to install again, I kept getting this error message:
– undefined
– The installer database is invalid: please re-install the product from the original media
I checked the log and these are the errors I picked up:
Failed to create payload session.
Unable to load fileOptions from C:\Program Files (x86)\Common Files\Adobe\Installers\faf656ef605427ee2f42989c3ad31b8\resou rces\pages\Install\Options\Options.js
Critical errors were found in setup for Adobe Photoshop CS4: Localization: missing stringID "undefined" for en_US in C:\Program Files (x86)\Common Files\Adobe\Installers\faf656ef605427ee2f42989c3ad31b8\resou rces\main.xml
Localization: missing stringID "undefined" for en_US in C:\Program Files (x86)\Common Files\Adobe\Installers\faf656ef605427ee2f42989c3ad31b8\resou rces\main.xml
I’ve tried a ton of different *solutions* to try and fix this. My attempt to uninstall via control panel failed, i got the same error message is the install. I can’t find any CS4 folders in the regedit, so that didn’t work. I downloaded windows install wizard utility, ran that, as well as the adobe cs4 cleanup script.
I manually deleted the common files > installer folder. I even uninstalled the illustrator CS4 trial.
Lastly i did a system restore.
Nothing seems to work.
Any suggestions?
Thanks in advance!
I was installing the trial version of CS4 (on Vista) when my power went out. When I tried to install again, I kept getting this error message:
– undefined
– The installer database is invalid: please re-install the product from the original media
I checked the log and these are the errors I picked up:
Failed to create payload session.
Unable to load fileOptions from C:\Program Files (x86)\Common Files\Adobe\Installers\faf656ef605427ee2f42989c3ad31b8\resou rces\pages\Install\Options\Options.js
Critical errors were found in setup for Adobe Photoshop CS4: Localization: missing stringID "undefined" for en_US in C:\Program Files (x86)\Common Files\Adobe\Installers\faf656ef605427ee2f42989c3ad31b8\resou rces\main.xml
Localization: missing stringID "undefined" for en_US in C:\Program Files (x86)\Common Files\Adobe\Installers\faf656ef605427ee2f42989c3ad31b8\resou rces\main.xml
I’ve tried a ton of different *solutions* to try and fix this. My attempt to uninstall via control panel failed, i got the same error message is the install. I can’t find any CS4 folders in the regedit, so that didn’t work. I downloaded windows install wizard utility, ran that, as well as the adobe cs4 cleanup script.
I manually deleted the common files > installer folder. I even uninstalled the illustrator CS4 trial.
Lastly i did a system restore.
Nothing seems to work.
Any suggestions?
Thanks in advance!
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