Photoshop CS4 crashes and shuts down without warning.

CI
Posted By
Charles_I
Mar 20, 2009
Views
664
Replies
3
Status
Closed
I have installed the new CS4 upgrade, and I have disabled the GPU. I have just upgraded to 2MB of RAM. However, PSD CS4 will suddenly shut down without warning at unpredictable times – yesterday it happened when I zoomed in past 200% – today it happened when I hit Save For Web. Really annoying. Any ideas?

Thanks
Charles
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CI
Charles_I
Mar 20, 2009
And occasionally on shutting down Photoshop I get this error:

Photoshop.exe Application Error

The instruction at "0x21d82b3" referenced memory at "0x00000000". The memory could not be "read". Click on OK to terminate program.

Doesn’t happen with Dreamweaver or any other program.
JT
John_T_Smith
Mar 20, 2009
just upgraded to 2MB of RAM (snip) The memory could not be "read".

Check your memory
G
gowanoh
Mar 21, 2009
You can check your ram with the Microsoft memory diagnostic test. It will readily identify if the ram sticks are bad.
However the problems you are experiencing are more likely software related: two programs are asking for the same memory space.
Frequently this is due to a corrupt video driver so installing the latest video driver may help.
After that start turning off background programs and processes until you find the offender.

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