Views
1716
Replies
0
Status
Closed
Hi,
I am running PS7, my picture is set on 8 bits/channel and RGB color. I have flattened all layers and when I press save as, my file does save. However, the saved jpeg file does not open, instead I get a message that says, "Photo Gallery can’t open this picture or video. This file format is not supported, or you don’t have the latest updates to Photo Gallery." I have never had this problem before and I don’t know how to fix it….please help!!
I am running PS7, my picture is set on 8 bits/channel and RGB color. I have flattened all layers and when I press save as, my file does save. However, the saved jpeg file does not open, instead I get a message that says, "Photo Gallery can’t open this picture or video. This file format is not supported, or you don’t have the latest updates to Photo Gallery." I have never had this problem before and I don’t know how to fix it….please help!!
Must-have mockup pack for every graphic designer 🔥🔥🔥
Easy-to-use drag-n-drop Photoshop scene creator with more than 2800 items.