First of all, this is a user to user forum, not a place for official feedback to Adobe.
But unless your willing to format your harddrive, you’re out of luck on running that demo.
Bob
apparently this happens to a lot of people, from perusing all the "trial expired" questions on Adobe’s products. It happened to me yesterday, and from "Bob’s" callous response ("first of all, this is user to user" — come on, Bob, she was asking anyone)–Adobe doesn’t value their customers enough to fix this problem.
Does anyone else know how to restart an expired trial after I used it only 4 days?
I tried deleting, removing, etc. the old trial, rebooting, etc., but no luck. I’m not sure why Adobe does this to honest users — it is an obvious effort to block piracy, which is fine, but this is counterproductive, especially if they don’t support the problem with a fix for honest people to register and get.
thanks,
Ron
Does anyone else know how to restart an expired trial after I used it only 4 days?
you need to reformat your hard drive to get the trial working again.
Bob explained about the user-to-user angle because she referred to it as "your official Adobe" website, as though she assumed we are Adobe. He wanted her to know it was not.
I agree that a message during the install process telling people that messing with the system clock, even through time calibration programs, will void the trial. Perhaps one of the Adobe people who do visit the forum will pick this up as an idea.
I can see why they have the code in there, though. It would be quite easy to change your system clock once a month to make the trial permanent. And if there was a back-door correction, it would take nanoseconds before it leaked out to the warez people and became common knowledge.
The reformatting thing sounds like sarcasm, but it is truly the only way to get the thing working again.
