Problem with auto accessing Adobe Online

LN
Posted By
LAWRENCE_NAIMAN
Feb 9, 2004
Views
314
Replies
2
Status
Closed
I use PS 7.0, Acrobat Writer 5 and Adobe GoLive 6. In the past few weeks when my PC (Win XP) tries to access Adobe Online for updates, I’ve been getting this error message:
………………………..
"Adobe Online Error

File could not be downloaded.

<http://cgi…tform=0DLLVer=2.8.3.3A0MVer=2.8.3.3>

There was a problem connecting to Adobe Online. Please check your network settings in the Internet Control Panel.

21:-124"
………………..

Advice on this in the Adobe Troubleshooting section – "check Internet Control Panel" – was of no help.

I do use ZoneAlarm (free) as a firewall, but closing it has not corrected my problem.

Any suggestions will be greatly appreciated.

Laurie

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GH
Grass_Hopper
Feb 9, 2004
Turn off the update feature in your preferences. It hasn’t ever worked correctly!
LN
LAWRENCE_NAIMAN
Feb 9, 2004
Thanks. It’s comforting to learn I’m not alone.

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