PRINTER WON’T PRINT IN COLOR

AH
Posted By
Arthur_Hansen
Jun 29, 2004
Views
762
Replies
2
Status
Closed
My wife recently got a Dell laptop. She has Adobe Photoshop 6.0, a XP operating system and we have a HP 145 printer/fax.

For some reason, she cannot print photos or graphics in color. Whenever she tries to print, it comes out black and white.

When I attach my laptop (Sony Vaio) to the same printer there is no problem. Color prints fine. I also have the XP operating system with Photoshop 6.0.

We got a driver from HP for her and it supposedly downloaded successfully. Yet it still only prints black and white.

Is this a Dell problem? Is this an HP problem?

Any suggestions as to how to fix it?

Thanks.

AH

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DM
dave_milbut
Jun 29, 2004
look for a setting in the printer’s driver dialog. not photoshop.
AH
Arthur_Hansen
Jul 1, 2004
Att: Dave Milbut

Dave,

Thanks for responding. OK will try that next time we use her laptop with the printer. AH

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