HELP! Red streaks in scan

TS
Posted By
Terry_Stombaugh
Jun 22, 2004
Views
391
Replies
9
Status
Closed
Hello!
I don’t know what’s going on. After several successful scans, I now get a large ugly red streaked area in the scan. An unaffected clear area runs down the left side, but I can’t clean up the red.
I’m running a Mac with Panther, scanning from a UMAX Powerlook 180 slide scanner, with Photoshop 7. Thanks!
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R
Ram
Jun 22, 2004
Terry,

Without any details, it sounds like a hardware failure.

I assume you are using Photoshop 7.0.1. What system, 10.3.4? Scanning software?

What troubleshooting have you undertaken so far?
LT
Laurentiu_Todie
Jun 22, 2004
I’m not familiar with the Umax, but if it has a calibration area, it has to be cleaned.
R
Ram
Jun 22, 2004
Todie,

That would have been my first thought if it were a flatbed scanner. The UMAX Powerlook 180 < http://www.pcphotoreview.com/Film,Scanner/Umax,PowerLook,180 /PRD_142427_3126crx.aspx> is not a flatbed scanner.
B
Buko
Jun 22, 2004
time to get a new scanner
L
Larryr544
Jun 22, 2004
If it’s new take it back and get the Dimage Dual IV scanner.
J
jonf
Jun 23, 2004
From the description it might just be that the object you’re scanning isn’t lying flat on the scanner plate.
L
Larryr544
Jun 23, 2004
It’s a slide scanner.
P
progress
Jun 23, 2004
checked your cables?

Does the red streak look "digital" or like a piece of exposed film?
AS
Ann_Shelbourne
Jun 23, 2004
Dead sensor cells, or dirt, in the scanner?

Check for a tiny fragment of broken-off film lying on the sensor.

Unfortunately, the cost of repairs (if it is not a question of a foreign object inside the scanner) may out-weigh the value of the scanner.

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