Trouble installing CS2 upgrade on an Educational version of CS

AZ
Posted By
Alan_Zielinski
Jun 11, 2005
Views
169
Replies
3
Status
Closed
I’m getting the following error when attempting to install the upgrade version of Photoshop CS2 on a machine running an educational version of the whole creative suite (yes, I am a student)… "Setup could not find a qualified product. You may install a qualified version of Adobe Photoshop and run setup, or contact Customer Service" Customer service is unavailable right now.

I’ve been running 8.0 with no problems and was looking forward to going up to CS2. I’m running XP Pro(5.1) with SP2 on a 3.2G P4 with 4G SDRAM, 2 74G Raptors and a 320G disk for storage. Video card is a GeForce 6600. As you may be able to tell, this is a fairly new machine but I don’t think the problem is the hardware.
Related Tags
install trouble upgrade version

MacBook Pro 16” Mockups 🔥

– in 4 materials (clay versions included)

– 12 scenes

– 48 MacBook Pro 16″ mockups

– 6000 x 4500 px

CK
Christine_Krof_Shock
Jun 11, 2005
Did you buy an upgrade version or the full version???…upgrade version of Educational Software requires one older product to be installed…(and yes www.academicsuperstore and www.journeyed.com both have a "student upgrade"
DM
dave_milbut
Jun 11, 2005
you can’t upgrade a suite with a stand alone. edu version or not.

or did chirs say that? 🙂 gotta run! 🙂
BL
Bob Levine
Jun 12, 2005
As Dave says. You can’t upgrade the suite with a standalone product. Your only upgrade path is to the entire CS2 suite.

Bob

MacBook Pro 16” Mockups 🔥

– in 4 materials (clay versions included)

– 12 scenes

– 48 MacBook Pro 16″ mockups

– 6000 x 4500 px

Related Discussion Topics

Nice and short text about related topics in discussion sections