I keep getting a Adobe Photoshop Elements error message "An unexpected error occurred while communicating with online service. Please try again." I have been trying for about a week… I think something is wrong
Product Elements 2.0 Windows XP Pro Microsoft IE version 6.0.28
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Are you perhaps using AOL? Apparently the OnLine link isn’t working for you. How about going to Edit/Preferences/Adobe Online and click NEVER. No more message. There are no updates to download, in any case.
Well, he said he was trying to download Recipes, not updates, and I get the same message when I try it from both IE and Netscape. It’s more likely a problem on the Adobe end, because I’ve done it before, but I can’t today.
I don’t think that your web browser is involved in downloading recipes…
A few weeks ago, I reloaded PSE and went to download recipes. For several days, I encountered the same error which Douglas is reporting. Then one day, out of the blue, it connected and the download succeeded.
Coincidentally, I happened to try it, yesterday, and I connected OK, although there were no additional new recipes to download. Right now, though, I am getting the error.
"Adobe Photoshop Elements ! An unexpected error occurred while communicating with the Online Service. Please try again." error when trying to download additional recipes.
I am not using AOL, and have tweaked a number of things to try and get it working with no success. I have used it before, but cannot now – leaving me to believe that it might be a problem on Adobe’s end.
Bruce, I’m at the same place you are. I noticed the Search feature of the forum was down again yesterday, too, so I’m pretty sure this problem is on the Adobe end. If they don’t want us on their site, there isn’t much in the way of a workaround!
What do you need/want to do? If you post a description on the forum, we’re probably better than any old recipe anyway. 🙂
I just went into Recipe Downloads and it came up just fine. Although there are/were no additional recipes to download (for me, anyway). Here is the list I see there: Brush a vignette, Change an objects color, Patterned background for WEB, Rubber stamp, Create WEB animation, Fix JPEG artifacts, Print multiples on same page.
I think it really depends on when you try. Assuming most everyone uses weekends to catch up on computer stuff…it probably isn’t the best time to try. For a dial-upper such as myself i do better early on a Monday morning. Gosh, even my first attempt at the microsoft security patch a few weeks ago got screwed up. Was finally able to get through the lllloooonnnnnggggg process a week later””late at night.
Beth is right…nothing in there we can’t help anyone with.
oh ok then, Thank you James. By the way…I’m looking forward to photographing tulips this spring…I think an Elements ‘spring time flowers’ should definietly be one of the photo challenges…I can’t wait !!!
The first bulbs to emerge in spring are always a treat. The fun part is following the emergence of spring up the mountainside, it seems to stretch out forever. It can last from March to June or July.
A spring flower challenge would be nice long as you don’t mind my photos being six or more months old…. we do spring in September…(44.7ºC yesterday – hottest February day on record…..roll on Autumn…)
Chuck, yes…i saw that while watching the weather channel..Texas got chilled a liitle…poor thing.
Susan, I’d llllooovvvveeee to see the Aussie spring flowers…makes not difference to me when the shot was taken. It’s not like all the pics in the current challenge are ‘current’ 😉
Jodi – as I’m an expat (from England originally) most of my spring flowers will be the familiar daffodils and freesias etc – tulips don’t survive very well unless you dig them up and put them in the fridge over the summer! The Australian native flowers mainly come out in late winter.. you have to go and hunt for the pretty ones, the little orchids and things – sadly around here a lot of the native bush has been overgrown with introduced species such as bridal creeper and olive trees and much of the native flora and smaller native birds are under a lot of pressure as suburbia expands.
Here the snowdrops are leaving off flowering all ready. Luckily I was just in time to record a wedding on the local small piece of woodland, all covered with these little white flowers. Daffodils and crocusses started flowering allready. But I have to admit, spring is early this year. I still remember once I have been skating 100 miles on a sunny Sunday in the beginning of March. But that was in the year 1963. 😉
Leen ….That sounds like a really superb setting for wedding photographs.
Susan … For a few years I worked in London mostly Central London but I did get out into North London sometimes. Then the firm I worked for relocated us to the Midlands … Some housemove Tunbridge Wells to Coventry. Oh well at least the house prices were a lot cheaper!!
Jodi … Spring will arrive but in the meantime make the most of the ice & snow. Makes great photos !!!
No, Jodi, it lasted for about 5 days before it was all gone, but these flowers are the most persistent we’ve ever had, started to see the shoots about 2 weeks ago!
You may have 3 conflicting registry keys for AdobeHome. The correct key is C:\Program Files\Common Files\Adobe. This was recommended by Adobe and fixed the recipe download. It did not fix the program update download (I have V2.0.2)- maybe because there are no updates to download?
Wendy, you are right; it was a lovely place to shoot wedding images. There are some of these images on my website in the wedding galery ("huwelijk" in Dutch). On page 4 image #2 and on page 3 image #7.
About 25 years ago I carefully took just only a few of these flowers and planted these in the garden of my newly built house. This time of the year it is white all over the place. Each year on my mother in laws birthday, February 7, we are able to pick some for her.
About North London, I covered a wedding of a couple from Enfield and stayed there for a few days. I made my images at Hadley Wood golf club, a wonderful place to be. I learned this is the most expensive golf club in the UK and now I know why. 😉 Three days later I attended a seminar in Milton Keynes and all my colleagues envied me about being able to shoot at such a exclusive location. 😉
The wedding photographs are so beautiful. The small piece of woodland is a wonderful setting for wedding photographs and the carpet of snowdrops really does make the scene extra special …
I do wish that I could take photographs like that … I suffer from "view finder blindness" 🙂 …. all I seem to see in the viewfinder is the main subject … as a result I get all sorts of strange backgrounds, foregrounds and clutter!!. Must be a cure for it!!!
