I have an HP Computer, XP, and the Kodak 8500 for about a year. I have had very few problems. However:
I have to reload the drivers every time XP is started. I copied the drivers folder to the desktop from the CD. Before I shut-down the computer, I go to the printers folder and delete the kodak printer.
After XP is started I turn on the printer, after a few seconds the new hardware screen comes up. I pick the specific locations option, and point it at the drivers folder on my desktop. (using browse).
It loads and all is OK.
The reason I do this is ,even though the Kodak printer still shows up, when windows is started, if you try to print, it does nothing, or will get an error.
Also my printer was one of the original printers, so I had to update the firmware, and drivers after I got it. I suspect though that you either have the new version, or have updated.
Kodak people are very helpful, but even though they gave me a procedure, which I can’t remember now, to use. It didn’t work.
But I have had no problems since I started deleting the printer, and re-installing after start up. After 100’s of prints, I am pretty happy with my printer. TIP: When buying paper, DO NOT get the 8.5×11 paper, it WON’T print a full 8×10. Get the 8.5 x12. I also, personally, don’t care for the matte finish ribbon. The new drivers let you adjust the amount of texture, but I really don’t care for the look. I have gone back to using the glossy ribbon.
Ralph
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