Cannot open documents

GD
Posted By
gary_day-ellison
Nov 24, 2006
Views
321
Replies
9
Status
Closed
I use Creative Suite Premium on a G5 with latest OSX.
Suddenly I Get this message "Could not complete your request because of a programme error". This happens with all documents in any format either from within the application or double-clicking on the document icon. I get the same if I create a new document.
I have re-installed CS1. Used Disc Utility & runn Disc Warrior. Can anyone help!?
Thank you.

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B
Bernie
Nov 24, 2006
Try resetting the preferences (see the FAQ for how)
GD
gary_day-ellison
Nov 24, 2006
Many thanks. I have tried that but no change.
GD
gary_day-ellison
Nov 25, 2006
Solution:

Well it has taken all (I mean all) day.

In the endd I took a Picture Viewer doc>get info. changed the "open with to Photoshop".

Bingo. It opened and everything else has ever since.

What is that about? Hope this helps anyone else struck with the problem.
B
Buko
Nov 25, 2006
What is that about?

Its how OSX knows what file to open with which app. Its been this way since it was first released.
GD
gary_day-ellison
Nov 25, 2006
Yes, I fully understand that.

But why should that fix the problem which I first posted. A problem which has recurred.
B
Buko
Nov 25, 2006
Well If it reoccured its not really fixed.
B
Buko
Nov 25, 2006
does this happen in a new user?
GD
gary_day-ellison
Nov 26, 2006
Agee – I want to know the source of the problem. How would a new user help?
R
Ram
Nov 27, 2006
How would a new user help?

By telling you whether there is corruption in your regular account.

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