There’s something dodgy about 10.4 and epson scanners in Photoshop with G5’s, my G4 runs PS 7 and 10.4.8 and it scans no problem.
Are you using a G5 too?
No I am using a dual 450 G4… everything worked fine until I upgraded a few days ago… dumb move right in the middle of a job…
But you wouldn’t expect it.
I have had no trouble with the G4 but gave up altogether with the G5, from 10.4.0 onwards.
Ahhhhh, I haven’t upgraded the G4 yet, I thought I did, it’s still on 10.4.7.
So do you have any ideas? 🙂
None, every one here will tell you to scan outside of Photoshop anyway. Just use a stand alone scanning program, Epson have their own actually, it’s free at their website.
here is what I wrote in first message "also when i use the scanner software alone it scans fine saves the image as it is supposed to. but when I try to drag and drop the image file into Photoshop the same error message as mentioned appears. "
Well I wrote to epson so I just have to wait I guess … I need a real scanner anyhow so….
Thanks for your efforts.
when I try to drag and drop the image file into Photoshop the same error message as mentioned appears.>
What happens if you just OPEN the scanned image in Photoshop and re-save it as a .psd before you try to work on it?
And how much RAM do you have and how much have you dedicated to Photoshop? Do you have a separate HD for Scratch?
I use an empty formatted 30GB hard drive for scratch. There is 768 MB ram. When i use the "open command" from Photoshop’s menu I receive the exact same error message. So there is no way to rename the file as it never opens.
First make sure that you have disabled Photoshops TWAIN plug-in by inserting a tilde (~) in front of its name.
How big are your scanned files? 768MB of RAM is not very much to run Photoshop on OSX .
I also notice that you are only using OS 10.4.6.
I would suggest that you trash your Photoshop Prefs. and run Disk Utility/Repair Permissions.
Then upgrade to 10.4.8 by downloading the COMBO updater from Apple and install it from your Desktop.
Then run Disk Utility/Repair Permissions again.
1. How do I do that?
2. My files are all small. My work is mostely web and some small graphics for publications. Were are looking at some small files. I never had trouble before the update.
3. I have updated to the latest version of MAC OS 10.4.8 it hasn’t helped
4. I trashed prefs and even went to the extreme of reinstalling and updating to 7.0.1
5. Permission repairs are run by me frequently.
So the only thing I haven’t done is disable the plugin. When I find out how I’ll give it a try! Thanks!
All right I finally figured out how to type in a Tilde before the scanner plug-in.. (change the name dummy). It is disabled. In the import menu there is no option for my scanner or a twain device. So I scanned an image using the scanner software Epson scan 2.77A which I downloaded from the Epson website two days ago. it claims to be compatible with OSX.4. I tried to open the new image in Photoshop and the same error message as before appeared.
next idea? 🙂
uh-oh!!!!!!!!!!! Now we are in strange territory……….. I just tried to open a graphic file that I made last week in Photoshop and I got the same error message!!!!!!!!!!
deep water now. I need serious help here.
does this happen in a new user?
Just tried it. No it doesn’t I CAN open the file made last week. Now I will try the twain plug-in re-activated… it works fine.
Okay what do i need to strip out of the other user account?
Thank you, at least now I can have a weekend.
Do an Archive and Install. It will give you a clean system and user, keeping all settings and apps. this is much faster than moving everything to aonther user
This is another problem I had but it doesn’t belong on this forum. When I upgraded to 10.4 from 10.3 using the DVD I just purchased from compusmart (no illegal stuff) the installer NEVER gave me that option. The only option was "upgrade" which I selected ( I did check and re-check as it didn’t match up with the manual) and lost all my settings having to set up everything manually…
All right I know what awaits me now. I thank everyone for their assistance and most of all am glad that the "bug" is with my system not a software problem. Now to block off some time and do a total wipe.. at least in the long run time will be saved.
Cheers!
Archive and install is the second option.
