How good can a 23" monitor get?

RM
Posted By
Robert_Meador
Jan 5, 2007
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1213
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48
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Closed
I bought an HP 2335L flatscreen (at Macworld’s recommendation) about a year ago.

The first one I got had some stuck pixels. Second one had major pink and blue cast (varying across the monitor). Third one was good but died after 3 days. Fourth one was pink on one side and blue on the other. Fifth one had a bunch more dead & stuck pixels. The last one (number 6) is not too bad, but it has some color cast around the edges and the illumination isn’t all that even.

If I can ever get my money back, I’m thinking of an Eizo Coloredge CE240W. But I’m wondering if it’s worth all the fuss. Maybe it’s just not possible to get a really good 23" flatscreen. I’d hate to switch only to find I have to go through the same hoops with Eizo.

The sales guy at Chromix/Colorgear (who’d probably be selling me the Eizo) said the Apple had plenty of problems. He didn’t know the HP. He claimed the Eizo was a whole lot better than the competition – but then he’s a sales guy.

Should I just give up and live with my pretty decent but not perfect HP, or really go after a refund and get an Eizo? Or just give up on 23" and get something smaller?

I do web design & development, and serious amateur/occasional pro photography (including a lot of black & white work). Big is good for coding purposes, but accurate is important for photography.

– Bob

How to Master Sharpening in Photoshop

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B
Bernie
Jan 5, 2007
You may want to look into getting two smaller screens instead of one big one.
PF
Peter_Figen
Jan 5, 2007
The folks at Chromix are a lot more than "just sales guys". They really know their stuff and not only do they actually use what they sell, they can generally tell you why one product might be better for your applications than another.
DR
Donald_Reese
Jan 5, 2007
I know a serious photog friend who just replaced his calibrated crts with that monitor and he loves it. maybe you have your monitors near some strong magnetic source or something and thats screwing you up. find it hard to believe you had that many lemons.
RM
Rick McCleary
Jan 5, 2007
"How good can a 23" monitor get?’

Answer – A lot better than a 23" Cinema Display.

The question is: do you need it for your particular work?

For web design, the Apple will do great. For critical color repro work, the Eizo might be worth the extra money.
AW
Allen_Wicks
Jan 5, 2007
I generally have not had good results with HP hardware (used on the Dark Side of my clients) and would not choose HP displays for even low end color work.

Every 23" Apple CD I have seen has looked very good to me and I hopefully will be buying a couple in the next few weeks.
B
Buko
Jan 5, 2007
I just love my Apple 23" CinemaHD. Combined with a GreytagMacbeth EyeOne 2 I have great color. I also have a $200 19" LCD for my pallets.
SF
Scott_Falkner
Jan 5, 2007
HP = crap, so no surprises there.

A coworker had a 24" Eizo. There was a noticeable colour shift from one side to the other. They would not replace it and considered that acceptable. He now had an Apple 23" Cinema Display, and he loves it. We’re all getting them within 6 months. Goodbye CRT!
B
Buko
Jan 5, 2007
I personally would not buy anything with an HP logo on it.
RM
Robert_Meador
Jan 6, 2007
Wow – to summarize…

Apple good, Apple bad
HP good, HP bad
Eizo good, Eizo bad

My initial choice of the HP was based first on a Macworld review, followed by a good amount of research on my own. Everything pointed to it being a good monitor.

I’m not near a major magnetic field, and anyway it’s an LCD, so magnetism shouldn’t be nearly the issue that it is with a CRT.

The plot thickens though – following my prod to PC Mall, I got a call from a product guy at HP who said they did have a lot of problems with the 2335, esp. with color casts and illumination consistency. So he is sending me their new 2465 (24"), which he claims has had no issues.

So it looks like the issue will be on life support for a bit longer…
B
Buko
Jan 6, 2007
I got a call from a product guy at HP who said they did have a lot of problems with the 2335

= HP Bad.

Its a loosing cause get your money back and buy an Apple.
AP
Andrew_Pietrzyk
Jan 6, 2007
Or just give up on 23" and get something smaller?

Not necessarily smaller, just not wide aspect ratio… 21-inch LaCie 321 is a high quality display you might want to consider. It’s actually larger on vertical axis than 23-inch wide-screen… 1600×1200 resolution.

I just retired my last CRT (GDM-F520, Sony’s top dog prior to Artisan) and got 23-inch Apple Cinema… Very nice monitor but I haven’t used it long enough to form an educated opinion.

I’ve used LaCie 321 since Nov 2005 and quality of this monitor continues to amaze me… Beautiful display, even illumination, native color temperature (6500K) only dropped to 6400K, very solid performer AFAIC.

Wide aspect ratio (1920×1200) is nice though… especially if this is going to be your only monitor. 1920×1200 plus 1600×1200 is even better but we can go on… there no such thing as too much real estate (on the screen).
S
SteveV
Jan 6, 2007
I read on one of the Mac rumour sites that a 50" monitor may be coming up from Apple.
SF
Scott_Falkner
Jan 6, 2007
I read on one of the Mac rumour sites that a 50" monitor may be coming up from Apple.

The same idiots that keep expecting an iPhone or a MacTablet? Those people couldn’t predict a sunset.
B
Bernie
Jan 6, 2007
Those people couldn’t predict a sunset.

LOL!
S
SteveV
Jan 7, 2007
But gossip is the backbone of the interweb thingie.
S
SteveV
Jan 7, 2007
…. and of course, porn.
SF
Scott_Falkner
Jan 7, 2007
Mmmmmm, porn </Homer>
KH
Kenny_Hyder
Jan 11, 2007
I just got the Apple 30" Cinema. I do professional web development and amateur photography. I absolutely love it! I am retiring my Apple 22" Cinema Display from 6 years ago, but it still hold up great compared to a lot of the other displays on the market today… It’s just not as bright and the resolution isn’t as good as the new Apple displays.. But I am still expecting to get good money for it!
SF
Scott_Falkner
Jan 11, 2007
I am retiring my Apple 22" Cinema Display from 6 years ago.

I’ll give it a good home. You anywhere near Vancouver?

Oh, guess not.
B
Buko
Jan 11, 2007
I am retiring my Apple 22"

that would make a great pallet monitor
PC
Paul_Cutler
Jan 11, 2007
That’s exactly what I’m using for a palette monitor and it works really well.

It did die a bit to the point where you couldn’t tell blacks apart anymore – so it’s off to the right.

peace
RM
Robert_Meador
Feb 4, 2007
Update on this thread – I complained to PC Mall’s customer support, and cc’d my sales person there, and the next day got a phone call from Mitch Callihan, HP product specialist. He decided to send me HP’s new LP2465 24" monitor (same pixels – 1920 x 1200) as a last ditch effort to avoid refunding my money.

The 2465 is a bit nicer looking than the 2335. Narrower bezel, slightly cooler looking base. It’s also a lot brighter. But, when I started scrolling text web pages I noticed a pronounced pink (or green) ghosting or haloing around the dark text. I mean, it was obnoxious. Throwing up my hands for the hundredth time I called Mitch back and learned that A) I needed to talk to support to exchange for a new monitor (this would be, let’s see, number eight?) – but – B) both the 2335 AND the 2465 were mine to keep. In other words, I got a free monitor.

I did the exchange and am looking at the new 2465 right now and it’s pretty darn ok. There’s still a little bit of pinkish/greenish ghosting when you scroll or drag a window onscreen, but much much better than the first unit. And fine for still images.

It’s not what you’d call perfectly uniform in terms of brightness, but it’s pretty close, and there appears to be little or no color cast from side to side – it’s significantly better than the 2335.

I calibrated both (Monaco Optix XR), thinking I’d get them looking the same, but it appears to be impossible.

First of all, the Monaco software, in its second step, has me reduce the contrast when I’m calibrating the 2335. On the 2465 however this step does not happen – the software just skips over it to the brightness setting. Weird.

Second, while it looks like both monitors have had their color casts neutralized well and the blacks on both look good (.38 on one, .37 on the other), the 2465 is dramatically brighter (white luminance of 369) than the 2335 (white luminance of 147). It doesn’t seem possible to manually dial the 2465 down to the dimness of the 2335, nor do I seem to be able to boost the 2335 very much.

This leaves me wondering which one is more "right". The software never complained about not being able to get either monitor within spec. I certainly love the brightness of the 2465 but hate to think that it’d result in me turning out overly dark images because it’s too optimistic.

Absent further info I’d probably choose to use the bright 2465 as my "accurate" monitor, and use the 2335 for coding, palettes, email, etc. But I’m curious what others think.

Anyone?
B
Buko
Feb 4, 2007
There’s still a little bit of pinkish/greenish ghosting when you scroll or drag a window onscreen, but much much better than the first unit. And fine for still images.

It’s not what you’d call perfectly uniform in terms of brightness, but it’s pretty close, and there appears to be little or no color cast from side to side.

hmmmm…

and how much did this mediocrity cost?
R
Ram
Feb 4, 2007
Robert,

Have you taken a good look at the monitor cables? A poor quality cable or an extension can cause ghosting. However, given my experience with HP computer stuff (as distinct from technical, scientific and medical measuring instruments) I would not hold my breath.
RM
Robert_Meador
Feb 4, 2007
Buko – any lack of brightness uniformity is virtually unnoticeable. The only way I noticed it was to create a white image in photoshop, switch to full-screen mode, then gradually darken it using Levels. At mid to low levels the left and right edges of the screen are a little bit brighter than the center. I don’t think it’s going to affect my work. There is no discernible color cast. I would say it’s not "perfect", but I doubt any monitor is. The ghosting is the only area I would call mediocre.

As to cost, the first monitor (2335) I got for around $950. The second was free.

Ramón – the cables seem decent (they’re DV cables – supplied with the monitor(s)). No extensions. I’ve swapped cables and it made no difference.

I’m more interested in what kind of white luminance numbers I should be getting when I calibrate, and if one or the other of these is failing to be pulled into "spec" (whatever that is).
AS
Ann_Shelbourne
Feb 4, 2007
Are those cables "Shielded"?

They should be — and it does make a difference.
I
iSteveV
Feb 5, 2007
Ann!!!… Ann Shelbourne, I might remember you from such films as "Pandas, delicious with anything" and "I’m not a Panda I’m lounge lizard" ‘)

Where ya been?
G
gskibum
Feb 5, 2007
I’m a Sony Artisan owner milking it for everything it’s got. Can’t wait for the flat screen technology to mature.

I did pick up on this informative thread a few days ago:

< http://www.outbackphoto.com/tforum/viewtopic.php?TopicID=170 0>
AS
Ann_Shelbourne
Feb 5, 2007
Where ya been? >>

Steve:

Thank you for noticing my absence and for asking.

My husband had to go into hospital for spare parts (twice) so we have been away from home for most of the past two months, staying in a house which is free of stairs (ours is NOT!), while he recuperated,

I am glad to report that all is now well and that he is pretty much "road-worthy" again — thanks to some fairly amazing surgeons and the latest computer technology.
RM
Robert_Meador
Feb 5, 2007
Re. the outbackphoto.com link – glad to hear he likes the Monaco Optix XR anyway (as that’s what I’m using).

I have presently managed to rope my two displays into at least partial agreement.

First I used my calibrator to set custom white points for both. Interestingly, the default RGB levels on the 2335 are 50 each (out of 100) while the default levels on the 2465 are 100 each. If all other factors were the same (which they aren’t of course) this would make the 2465 twice as bright out of the box. Also interesting that I had to reduce each of the levels to around 75 or 80 before the calibrator detected a difference in intensity. I decided to pull them all down to 50 to start with, at which point any nudge up or down at least had some effect.

Then I made a guess that the Monaco Optix software, instead of working off some absolute ideal of white luminance, is working off the measured maximum and minimum coming from the monitor (else either the 2335 would fail as being too dim, or the 2465 would fail as being too bright). So if I follow the software’s instructions and first feed it 100% contrast 0% brightness, then increase the brightness to 100% for the next measurement, the software’s net recommended "in between" level for brightness is going to end up much higher than if I just increase the "maximum" brightness to, say, 40% (fooling it into thinking I have a dimmer monitor than I really have). So I did that and ended up with a final measured white luminance of 215 on the 2465 (down from 370 if I use 100 as my maximum setting), and around 195 on the 2335.

Both of these are still brighter than what seems to be the recommended 80 or 90 to 120 or so that I’ve run across in my web explorations, but I don’t know how much dimmer I can or should go on the 2465 (brightness is currently at 20 out of 100, and RGB white point levels are around 50 out of 100, and I’ve read that LCDs don’t necessarily do well accuracy-wise when they’re dimmed down too much).

Any thoughts on forcing an LCD to be dimmer than it really "is"?
RM
Robert_Meador
Feb 5, 2007
Ann – the cables are shielded.

It’s interesting – now that I’ve got the white luminance down to a tolerable number, the ghosting seems almost gone.
S
SuperMacGuy
Feb 6, 2007
Just bite the bullet and get 2x 21" CRTs, since color is very important to you. Viewsonic still makes a tube, there might be some other mfrs. too.
B
Buko
Feb 6, 2007
or he could get an Apple 23"HD
RM
Robert_Meador
Feb 6, 2007
though you hear bad things about the Apples too.

Per the above posts (30 & 31) I seem to have reined in both HPs to the point they almost look the same, are uniform, neutral, and aren’t ghosting noticeably (you really have to look for it, and it only happens when dragging or scrolling windows). Blacks are good and dark, with good detail, gamma is good, and they’re only a little too bright.

So I think I’m done. Two 1920 x 1200 monitors, calibrated and behaving well, for less than a grand total. Of course I spent a few hours/days/months sweating over it, but what’s done is done.

Now my only problem is too much monitor – I practically have to pack a lunch when I’m going from one end to the other 🙂
P
peterpica
Feb 8, 2007
Agree with Buko about HP. I was forced to endure their hardware for years in a corporate environment.

Have a 23" Cinema Display and it’s been flawless for 3 years now; am going 30" this Spring with a new Mac Pro.
I
iSteveV
Feb 8, 2007
I saw a great doco about FOX news’ editorial disguised as news, they use the same tactic "some people say…"
B
Buko
Feb 8, 2007
Yeah I wouldn’t touch an HP with a ten foot pole.

Unless it was HP Beans. B)
PC
Paul_Cutler
Feb 8, 2007
I love my Apple displays. Between work and home I have a 17", a 20", a 22" and two 23"s – they all still work wonderfully (the 22" has lost a bit of its color accuracy but it’s very old – a palette monitor now).

Nothing but good experiences with them.

peace
RM
Robert_Meador
Feb 8, 2007
I was at the Apple Store last night and checked out the 23" – not bad. Illumination consistent, no noticeable color cast. It did have some kind of messed up something along the top – looked like a patch of melted pixels or something – but otherwise looks like a good monitor.

Of course that does me no good now. I’m tired of fighting this battle, and I’ve got my HPs dialed in pretty good.

I did write Macworld though, and told them their review was flawed – like the monitor 🙂
T
TIKIHOLE
Feb 9, 2007
Sorry to hear about your monitor woes. bummer.

My two-cents on displays for anyone that cares…

This is an issue I deal with almost every other day. Monitor problems of all sorts. I set up and maintain Mac systems for several professional artists. most with dual monitors. Color and monitor performance are always an issue especially between two non-matching monitors. LCD displays being a constant hassle.

In a nutshell… (Ha!)

Over the years I have learned that despite any claims about color accuracy, monitors simply won’t match exactly. Its a big hassle when dealing with dual monitors for fussy people. I’ve really learned that different brands have BIG differences, especially when they are next to each other.

Sometimes everything will look perfect, but the display just CAN’T do a certain color correctly.

I use a calibrated Apple 30" as a standard on my system and then attach my clients monitor as a dual monitor and calibrate. The Apple 30" is the best non-CRT display I have ever used. I then create profiles for specific monitors which I then use and adjust with my clients hardware/software and needs.

NEEDS is key. Some clients need perfect color for still images. Others need a display that can keep up with crazy experimental video or animation without tracking or ghosting, but color and resolution isn’t a big deal. Some need BOTH to be perfect.

Some brands will do better with one thing and worse with others. In the end I just do my best to make the display as good as it can. Hopefully its acceptable if not perfect… if not we find a new monitor thats up to the task.

Also add differences in monitor quality and making dual monitors match can be impossible. Then add performance issues, response times, resolution, cheap cables, graphics card issues and what you get is a real inexact science… more like voo-doo.

My point being that all monitors will have their flaws and in reality they can’t be exact. It just depends on how much you care and want to spend.

A monitor is just a "virtual" representation of data. In a way like a lens through which we look at data. There are cheap plastic lenses for cheap cameras that will take a decent photo, and there are complex and refined lens systems for cameras that cost thousands. Both will take pictures but cant really be compared to each other… and neither recreates an exact physical copy of the photo subject… rather just a photo OF the subject, a "virtual" copy. Bla Bla

When buying a monitor be sure to shop around and check the thing out in person, then buy the thing wherever its cheap. Don’t just buy what’s on sale if you are fussy you’ll probably be disappointed. You get what you pay for in the end.

Start with the best display you can afford, be sure to buy the best shielded cables as you can. Placement can still be an issue where some devices can cause interference, especially if near cables and receiving an analog signal. Many performance issues when upgrading or adding bigger, higher resolution monitors can also be fixed by upgrading the graphics card if needed.

They’re expensive, but I gotta say that right out of the box Apple’s monitors (despite their flaws) are the best bet on a Mac system. They take some tweaking if you really want them perfect, but most people will rarely have a problem with color OR performance. I get very few complaints about Mac monitors.

On the other hand, I found HP and Samsung flat panels both to be rather lame. HP mainly for performance and Samsung is about impossible to get good color… but they’re cheap and otherwise I like ’em.

They’re not as snazzy or efficient but a good ‘ol CRT monitor -especially a good one- paired with a good graphics card will still get you better color AND performance than anything flat panel. And often much cheaper.

-Cheers!

On Sat, 3 Feb 2007 22:25:26 -0800, wrote
(in article ):

Update on this thread – I complained to PC Mall’s customer support, and cc’d my sales person there, and the next day got a phone call from Mitch Callihan,

HP product specialist. He decided to send me HP’s new LP2465 24" monitor (same pixels – 1920 x 1200) as a last ditch effort to avoid refunding my money.

The 2465 is a bit nicer looking than the 2335. Narrower bezel, slightly cooler looking base. It’s also a lot brighter. But, when I started scrolling text web pages I noticed a pronounced pink (or green) ghosting or haloing around the dark text. I mean, it was obnoxious. Throwing up my hands for the hundredth time I called Mitch back and learned that A) I needed to talk to support to exchange for a new monitor (this would be, let’s see, number eight?) – but – B) both the 2335 AND the 2465 were mine to keep. In other words, I got a free monitor.

I did the exchange and am looking at the new 2465 right now and it’s pretty darn ok. There’s still a little bit of pinkish/greenish ghosting when you scroll or drag a window onscreen, but much much better than the first unit. And fine for still images.

It’s not what you’d call perfectly uniform in terms of brightness, but it’s pretty close, and there appears to be little or no color cast from side to side – it’s significantly better than the 2335.

I calibrated both (Monaco Optix XR), thinking I’d get them looking the same, but it appears to be impossible.

First of all, the Monaco software, in its second step, has me reduce the contrast when I’m calibrating the 2335. On the 2465 however this step does not happen – the software just skips over it to the brightness setting.
Weird.
Second, while it looks like both monitors have had their color casts neutralized well and the blacks on both look good (.38 on one, .37 on the other), the 2465 is dramatically brighter (white luminance of 369) than the 2335 (white luminance of 147). It doesn’t seem possible to manually dial the 2465 down to the dimness of the 2335, nor do I seem to be able to boost the 2335 very much.

This leaves me wondering which one is more "right". The software never complained about not being able to get either monitor within spec. I certainly love the brightness of the 2465 but hate to think that it’d result in me turning out overly dark images because it’s too optimistic.
Absent further info I’d probably choose to use the bright 2465 as my "accurate" monitor, and use the 2335 for coding, palettes, email, etc. But I’m curious what others think.

Anyone?
AS
Ann_Shelbourne
Feb 9, 2007
I have never found Macworld reviews to be totally unbiassed because they have no suicidal wish to upset their advertisers.

The same can be said for most photographic magazines so it’s still very much a case of: Caveat Emptor.
I
iSteveV
Feb 9, 2007
Hey Ann, great news about the old boy. Hope he’s up and about and fit and well now. 🙂
AS
Ann_Shelbourne
Feb 9, 2007
I am really quite cross with him at the moment — and am just about to send him to the Salt Mines actually!

Six weeks out of surgery (and told by his surgeon that he shouldn’t carry anything weighing more than 10 lbs and that he didn’t want "any heroics"), what does he do but buy a 50lb bag of road salt and load it into the car himself!!

Luckily he seems to have survived the Salt-heaving episode without damage; and is really almost back to normal and able to resume swimming and driving.

Totally amazing recovery after a major op. on his spine followed, just four weeks later, by a total hip-replacement.

🙂
B
Buko
Feb 9, 2007
My dad just had a hip replacement he’s 84
AS
Ann_Shelbourne
Feb 9, 2007
I hope with the same wonderful results that my husband has had, Buko?

Just tell your dad to lay-off any salt-hauling for a while — but he is probably wise enough not to attempt to do anything so silly?
RM
Rick McCleary
Feb 9, 2007
Six weeks out of surgery (and told by his surgeon that he shouldn’t carry anything weighing more than 10 lbs and that he didn’t want "any heroics"), what does he do but buy a 50lb bag of road salt and load it into the car himself!!

Having several relatives (mother, wife, son) who have had major surgery ranging from knee replacements and knee reconstruction (cadaver ligaments) to spinal fusions, I can tell you that every surgeon will offer the most conservative guidance when it comes to post-surgical activity. But the biggest determinant of post-surgical success is the attitude of the patient and how much they will be an advocate for their own rehabilitation. Pushing beyond the conservative limits set by the surgeon have never (in my admittedly anecdotal experience) been a negative factor. In fact, the rehabilitation period has been considerably shortened when the patient has "pushed the envelope" a bit and been diligent about the physical therapy.

Anyway, good luck with the rehab. Life in the 21st century is amazing indeed…
B
Buko
Feb 9, 2007
he is probably wise enough not to attempt to do anything so silly?

Nope he’s a guy right?

He is heal nicely though.

So he says. B)
L3
local_3_1_4_2
Feb 13, 2007
Apple 23" Cinema came my way a couple of months ago and I can’t complain

GAMMA to 2.2 instead of the old skool 1.8 makes a hug difference

How to Master Sharpening in Photoshop

Give your photos a professional finish with sharpening in Photoshop. Learn to enhance details, create contrast, and prepare your images for print, web, and social media.

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