Photoshop won’t boot up on Creative Suite 3 on my G4

C
Posted By
colinbannon
Sep 24, 2008
Views
268
Replies
1
Status
Closed
Hi
The nearest topic I saw to this in the forum was "Photoshop hanging", but it didn’t answer my question and your guys are technical, so I apologise for my basic knowledge.
I bought Creative Suite 3 less than a year ago, so I guess I am still guarenteed for technical support over the phone? I live in UK and didn’t see a free phone no. for us.
So I’ll bother u guys in the meantime if ok – My photoshop just doesn’t boot up. It was working fine as was all my products on CS3, then suddenly doesn’t work. I’ve tried uninstalling and reinstalling.
My mac is a G4 and I added extra memory when I first bought CS3. Regards,
Colin
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WZ
Wade_Zimmerman
Sep 24, 2008
When you reinstall it sometimes does not matter if:

You do not trash the preferences or reset them.

You have a bad font causing the problem or a bad font data base that has been left behind.

Your user account is corrupt.

Your scratch disk cane be full as well in which case you have to move things around to free some space or use another hard drive as your scratch.

First did you trash t`he preferences? If not do so first quitting Photoshop.

Repair the Permissions with disk utility in the Applications/Utilities folder.

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