light grey square behind tool cursor v2

LN
Posted By
Lynne_Northwood
Oct 6, 2008
Views
382
Replies
4
Status
Closed
I’m running CS3 on Mac OS 10.4.11. Recently all my retouching tool’s cursors have a semi-transparent grey square block behind the circle of the tool making it hard to use.

There was a previous post in which the problem was resolved by changing monitor profile from ColourEyes (calibration software setting) back to original. I’ve done that, thrown out my preferences, re-installed, but it is still happening. I can’t perform a screenshot since when I press command (for command+shift+3/4) my tool cursor disappears.

Any suggestions?
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behind cursor gray light tool

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AS
Ann_Shelbourne
Oct 6, 2008
Try this:

Create a New User account; then open Photoshop from within the New user’s account and see if that fixes it.
LN
Lynne_Northwood
Oct 7, 2008
Thanks but I think I fixed it (for now)…. I needed to not just "re-install" Photoshop, but "de-install" and then install it again. That seems to have fixed the bug. But if it appears again, I will try this. Have you heard this has worked before for this particular problem?
AS
Ann_Shelbourne
Oct 7, 2008
Lynne:

The "New User" trick is just a way to check if a problem is due to corruption in a particular Account or if it is System-wide.

But I’m glad that you fixed the problem anyway.
B
Buko
Oct 7, 2008
Have you heard this has worked before for this particular problem?

never heard of the problem

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