Display Bug in PhotoShop CS2

L
Posted By
lmz
Apr 5, 2007
Views
308
Replies
4
Status
Closed
My Company has a problem with Photoshop CS2 on Windows 2000 SP4 (Photoshop only ! Problem is not present in Indesign CS2 from the Suite installed). When we start and run Photoshop, we have these :
=> Many "Application Screen" : Buttons have no label ! Text is not present => Menu are not display correctly (icons are missing)

The problem appears on two different model of computer (manufacturer NEC) – AMD Processor with ATI graphics Radeon (X1300 or X200).

We try :
=> Update ATI Driver Graphic : Problem still appear
=> Update Photoshop 9.0.2 : Problem still appear
=> Material Acceleration to None : Problem still appear => Upgrade RAM Memories : Problem still appear

Is Anyone have an idea about this problem ??

Thx for your help
Related Tags
bug display

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DM
Don_McCahill
Apr 5, 2007
Have you tried a) deleting the preferences, and b) reinstalling the program.
L
lmz
Apr 6, 2007
It’s the first installed on computers (Why re-installed ?). Preferences is set "by default" at first install !
I will try on another computer (Manufacturer Fujitsu).

Any other solution ?
L
LenHewitt
Apr 6, 2007
If this is a problem on Installation you are entirled to free technical support. Call Adobe Customer Service. You will be asked for CC number but you will not be charged.
L
lmz
Apr 6, 2007
Guys, i ve found the problem !
Photoshop CS2 works prefectly. The problem is :
My corporate Antivirus (MacAfee VirusScan 8.0i).
Each time VirusScan is disabled, no display bug anymore !!

I will investigate on this problem.

Thx for your help

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